February 2024 by Sophie
Very poor service, went to pick up a prescription, it couldn?t be found despite arriving a few days previous. 7 staff members working and a long queue, seems disorganised.On a previous visit I was ignored at the till by an assistant who served the customer in front of me then returned to the pharmacy without any acknowledgment.
October 2023 by Susan Hill
Very kind and approachable staff. It's a busy chemist, so at times, I've had to phone to see if the meds are ready to be collected. It's a shame Boots don't employ more staff !
August 2023 by Robert Moss
Terrible service don't let you no when your prescriptions are ready and to top that off the don't answer the phone and when the do they cut you off..place is a shambles
November 2022 by Gail ?Vivvy? Hackett
Want to say a big shout out to Sean Grayson from Boots Merry Hill Covid Testing Service, I arrived quite late and he stayed late himself to fulfil the test. Couldn't have gone on holiday without him!
November 2022 by Sharon Uppal
Go to collect a parcel and medication at 4.55pm and the doors locked. Store is meant to close at 5pm . Medication was needed urgently.
November 2022 by Am S
No point calling this branch, they ignore the phone.
October 2022 by Julie Wilson
Boots chemist have made me ill, I have cared for my dad with dementia & diabetes for 8yrs. Boots have failed there duty to care for my dad. There supply of medication is very poor they hold very little stock. And keep you waiting weeks waiting for medication. My dad has to go without medication due to boots are unable to provide. I now will change chemists I'm so stressed and worried about the care they give it is really poor.
July 2022 by Terence Potts
Good pharmacy very helpful
June 2022 by Cay Phillips
I have monthly prescriptions BUT they are NEVER on time! I am always having go in to reorder and I'm always left with no medication even though THEY order on my behalf ! Absolute nightmare!The staff are lovely !! but I have NO IDEA WHY my prescriptions are never there when it's a regular prescriptions it's VERY frustrating!
December 2021 by Hollie Beth
Really helpful staff who ho above and beyond to help.
October 2021 by Paul Hay
No sandwiches or wraps have to keep going uptown for lunch wish this store had a fridge with sandwiches and wraps for lunch
July 2021 by Phil Westwood
Quite but well laid out, so social distance is not a problem.
July 2021 by Julie Calleja
Great service. app is easy to use and automatically get your points
July 2021 by Paul Landa
Staff are super friendly and always very helpful.
July 2021 by Sue Hollingsworth
It had what I needed and called before I went and had advice
