December 2023 by Azad freedome
Staffs are not helpful, cashachines are down. Waist of time. Staffs are not cooperating with customers.
August 2023 by Goemon Gringo
Very poor service.The staff makes you wait for a long time before getting things done.Rubbish
August 2023 by Veronica Bonsu
Queues are disgraceful. Poor customer service .
July 2023 by Tommy McDonald
Almost 2 hours sitting in the waiting area just to unblock an account. They just needed to confirm the identity. I understand it can be busy but sat there watching people come in after us come and go ?. Once we got seen the woman that delt with us was really kind and friendly, couldn't of done more to help us! Rhoanne was her name I think or something very similar. But unfortunately will never be step foot in the bank again.
July 2023 by Jamal
Was discriminated due to my skin colour being black had and appointment booked to open a student account was told in the waiting area there?s no point opening an account with us stick with your normal provider when it?s my choice! Sad that this still goes on in this day an age.
June 2023 by Chinweuba Malachy Obayi
Quick service and excellent. I visited today and I had quick service. The branch opened 9.30am and before then, the staff were ready waiting for the customers. I was attended to immediately. Altogether, I didn?t spend up to 5mins and everything was sorted.
April 2023 by Angela Smithson
I give two stars because I find staff to be pleasant and friendly but I hate this self service now and there aren't enough staff around to deal with queries!! I have been with this bank a long time, around 30 years and I get fed up of queuing like today!! The girl on the cash desk was so SLOW and I was in a rush, you need to be quicker when people are waiting always a long wait here so I had to return to the front desk and the machine is a pain when putting money in!! The woman was nice but kept on talking to a member of staff keeping me waiting when I told her I was in a rush - not pleased at all, Barclays isn't like it used to be!!?
April 2023 by Jonathan Madden
I have had to use this branch a couple of times recently, the Lady Branch Manager and all her staff are incredibly helpful, efficient and very very pleasant to deal with. Brilliant service.
April 2023 by John Ryan
Opening a/c there took 3 months, instead of ?10 working days? . 20 days ago visited branch to get statement and new PIN ?. Still awaiting both .
April 2023 by Dreamstate _1
Put me on a 3 month waiting list for an appointment, by which point the interest rate has changed and they also called me to cancel the appointment the day before and told me to call back and re-book another one - no chance.
April 2023 by jman perry
Although I had to wait to be seen, the customer service agent was very good, no messing and dealt with my problem straight away, no messing, no selling, just done ehdt I asked
March 2023 by Mr Altruistic
I think the staff here do a fantastic job based on the demands of the customers that attend. Seeing how rude and aggresive some of the customers are, I would give all the staff a medal. Especially the Blonde petite Manager.
January 2023 by Kudrat kaur Bassi
Bad experience..no one attend calls . Service is very slow
October 2022 by Vs Vs
Absolutely incompetent employees. Everyone is saying different things. Wasted time and money on their mistakes.
September 2022 by Poppy Nicholls
They closed bank in all surrounding areas at 80 we have to go into Wolverhampton to get any service, Disgusting
