September 2025 by satwinder kumar
Very honest
September 2025 by Louise Jones
Great job, sorted my tyre quickly
August 2025 by Jordan Brennan
Terrible service, drop my car off for MOT no problems. Leave to go get some some lunch, 15 minutes later get a call that the mechanic refused to do it because he didn't feel comfortable working in my car because it was untidy. I wont pretend my car is immaculate but all it had was some dog hair. Leave the photos for uou to judge for yourself but I was shocked at the laziness, felt like an excuse to not have to do any work.
July 2025 by Kev
Can't get better than a kwik fit fitter
July 2025 by Shuhel Hussain
Shocking.
Was recommended kwik fit for camber adjustments and changing my wheels. Chose this branch as it's close to my office.
Told them I will need camber adjustment on rear wheels and I was going to buy 4 new alloys wheels. Was told to buy the alloys and then return to them.
Bought alloys and tyres which had come off from an identical car. Returned to them with the alloys, and a friend who had carried them for me in his SUV.Was quoted £20 per wheel to change, and then £130ish (can't remember) for the camber adjustment. Agreed to the price whatever it was.
Got a call not 30 minute later from the manager, telling me the alloy wheels I had bought do not fit the car and they could not get them on. I then told them to just sort the camber adjustment. I was then told that this would not be possible for a myriad of reasons, and I needed to buy new tyres!
I picked up my alloys and car and went to Speedys Wheels in Walsall who had the wheels on in minutes, and charged just £10 per tyre. Will be sorting out camber with professionals in the near future.
Boys if you don't want to take on a job just say so. Don't lie to people and say they have the wrong parts.
P. S leaving this place is a nightmare now due to the roadworks. Takes 20 mins to get on the main road. What a waste of a day!
May 2025 by Lewis Barlow
Great service from the branch as usual.
April 2025 by Anna Flowers
Great service as always from the team at the Willenhall branch
April 2025 by Robert Parkes
Excellent quick emergency service
April 2025 by George Geszler
Friendly and helpful staff, reasonable price, quick service.
April 2025 by Ann-marie Riley
Always helpful and friendly you never feel like there doing unnecessary jobs not to expensive either.
March 2025 by Mark Fitzgerald
Excellent service and very professional staff,many thanks.
March 2025 by John C
I booked my car in for 12pm for an oil and filter change. I arrived at 11.50. I sat in the freezing cold waiting room for over 2 hours. I have social anxiety so was dreading asking what the delay was but in the end I had to ask, I was told it will be ready in 10 mins. They knew how long I was sat there, they could have given me an update but didnt. In the past I have done my own oil and filter change and its took me no more than 15 mins. I'm 63 now and getting under the car without ramps is difficult so decided to take it in to have it done. Never again. It cost me £185.00 and when the oil and filter cost no more than £80 I think it is disgraceful. Yes I knew the price before I had the work done but over 2 hours for a 20 min job!! Sorry, I will be going elsewhere in the future.
March 2025 by colin Hawkins
Never ever go here, it's the worst service I've ever had. They are so slow, an hour and a half to change 2 tyres is an absolute disgrace.
March 2025 by T H811
The lads hands down at willenhall branch are amazing proper helpful honest and down to earth never had a problem there always go there even tho other kwik fit branches are closer
February 2025 by Harbans Bansal
Fantastic service, very professional and time efficient