August 2023 by P Powers
Popped into Topps tiles about a week ago for some Metro tiles to complete my bathroom project. Even though they have got a huge supply of tiles and their display boards of different ways to achieve your individual project's look great. Your chosen project could prove expensive for your pocket.
April 2023 by Azar Khan
A big thank you to the staff of topps tles Westbrom a specially to I think the name was Nimi and Thauseef . Initially I got a little confused with the vast range, so Nimi helped to pick design and couloir scheme after listening to what I was looking for. And after that Thauseef made sure I got all the materials as I needed them to complete the bathroom . Thank you again for the great service
March 2023 by Reuben Welsh
Brilliant service from both Tauseef & Nin, I will definitely be using them again.They always go above and beyond and have got me out of a number of issues.See you guys soon!
March 2023 by Ranjit Tattar
I dealt with Sanj, Nin and Tilly in the West Bromwich store. They were very knowledgeable, friendly and able to provide the right range of products to suit my requirements perfectly. Some of the items were not available but they ordered them and chased the suppliers to get them for me quicker which was really appreciated. I made a error and messed up the qty of tiles i needed, but a quick call to "A Team" at West Bromwich Topps Tiles and Tilly managed to find me the right qty of tiles from the same batch at another store, all i had to do was turn up and collect - result!Made the whole product selection, ordering, collection process so easy that the meant the job didn't feel overwhelming.On top of all this amazing customer service Nin and Sanj also price matched and discounted a lot on my order which meant that it was very competitively priced and I didn't need to go and shop elsewhere for everything i needed.I don't normally write reviews but felt I need to feedback to the team on an amazing shopping experience. These people are a invaluable asset to you business, without them I probably would of shopped else where.
December 2022 by Genna
We were after tiles for our kitchen, utility and wet room and were grateful for the help and advice offered by Dilly. He was v patient with our constant indecisiveness but we got there in the end and are v happy with our new tiles ?
November 2022 by Dean Sutton
As a tiler, this is my one stop shop. Great staff, great stock. 1st quality
August 2022 by Shahara Begum
Brilliant service as always by Dilly, keep it up
April 2022 by Anna Walker
Very disappointing customer service. I purchased £550 worth of tiles from Topps Tiles for my bathroom in grey and white. They were on offer at time of purchase and I needed to return two packs of white and replace them for two packs of grey as I?d got my calculations slightly wrong. This was just two days after I purchased them. I was told they would not do a straight exchange because the tile was no longer on offer and I would have to pay an extra £50. When I suggested this wasn?t good customer service I was told in no uncertain terms it was tough! Thankfully Cannock Topps Tiles were happy to make the exchange at no extra cost. My advice steer clear of the West Bromwich branch. The gentleman I spoke to was both rude and unhelpful.
April 2022 by Tracy Hedges
Lovely, really helpful team. Came out with the perfect tiles for our kitchen.
November 2021 by The food sheikh
Awesome place. Loads of variety and great customer service!
September 2021 by Inderjit Kaur Pandher
very well looked after by Nin.. thanks Nin really helped me with ideas looks and value for money.. took a while,as i`m so new at this, but with Nins patience we got there in the end
August 2021 by Omar Lipasso
Very well look after
April 2019 by Rupa Parmar
A great store and always goes the extra mile to help. Kascper has been particularly helpful. We brought all our 5 bathroom tiles and WC wall and floor from them and the warm up underfloor heating and thermostats. Thank you would recommend to anyone
