October 2023 by Sarah Jones
West Bromwich works gave me the excellent customer service the manager was very helpfully amazing lady lovely I?m very pleased will defo shop again Thankyou
July 2023 by Louise Billington
Myself and my mom visit the store in West Bromwich most Saturdays. The reason for this is the friendly reception we get from the staff. We have a laugh and joke and the manager always seems to sell us stuff we hadn't realised we needed. The store is well stocked and is set out really well. The loyalty card is a great bonus as I use my point to buy more books. Can't praise this shop enough.
January 2023 by D Banner (Littlelady)
Extremely rude manager. Unhelpful, bad mouthing her customers. Won't shop there again.
December 2022 by Carl Morson
Terrible customer service . Woman in her 50's . Would be better suited in a gestapo camp
November 2022 by Rohdz
Fantastic service from staff.. professional, friendly and knowledgeable!
November 2022 by Rohdz Shippuden
Fantastic service from staff.. professional, friendly and knowledgeable!
November 2022 by Roheel Ahmed
Fantastic service from staff.. professional, friendly and knowledgeable!
August 2022 by Mahir Abdul
Rude staff and poor customer service. Wont be shopping here again.
August 2022 by Linda Ingram
Fantastic helpful staff. Nothing was too much trouble great variety of crafting items
February 2022 by terry summers
Great choice very friendly staff
July 2021 by helen rowley rowley
disgusted at a female member of staff in your shop !!!! she needs to respect ALL disabilities and not just obvious ones , your company needs to train your staff better , i will not recommend you to any of my associates
July 2021 by take up ur cross
Great place for arts and crafts and friendly staff x
July 2021 by Ama Duggal
Absolutely disgusting staff at this store. Extremely rude! Do not visit.
January 2019 by Martyn Williams
Really can't move in there at all. Not very disabled friendly. Staff are constantly pressuring you to get a works loyalty card. If I want one, I'll ask for one!
October 2018 by Sophie Mantle
There's so much options of crafts and books to choose from and all at amazing prices, I get all of my crafts and paints from here and all the staff are so lovely, polite and helpful.
