November 2024 by Kath Lacey
Their pies are lovely though; full of flavour and filling!!!!?
November 2024 by J K
Staff are rude u ask for a little extra or to put a bit of corn or olives they say its not allowed like what?! Cheap people want the money only and not giving the good quantity for the money
November 2024 by Mom Sam
Very stingy with there portion size. Everytime I go the shop is always empty
September 2024 by Simran Kaur
Great food but awful customer service the lady who served me today she was soo rude and she didn?t even wear hair net
September 2024 by Dal
The branch on Parsonage Street was my usual one, but I've had to switch to this one as that one has now turned haallal. I phoned this one first to make sure it wasn't.
I see in some others' comments they say the staff here have an attitude, but truthfully, if I had to deal with the clientele I was seeing while I was in here, I would be a lot worse. I really can't blame the staff at all.
No issues with how my Sandwich was made. Everything was done properly and tasted great. Which is good as this will be my go-to branch from now on.
September 2024 by Gurmn kahlon
very good service, very good food and behaviour..
September 2024 by ???? ?????
Amazing service by Mr gurjeet Singh??
July 2024 by Sarah A
Incompetent staff and rude manager. The customer in front thought my order was his and put his own salad and sauce on my order. Mentioned it to staff that it was my order and she said no, "yours is in the toaster". Turns out that it was my order and staff messed up! The manager told me that it was my fault, even though I did speak up and told the staff. The manager was shouting at me and said I was half asleep, nope- your staff are! Seems like your staff need more training and should improve their communication skills.
February 2024 by Gurjeet singh
Great franchise unit.. Peak lunchtime rush.. Good number of sandwich artists.. clean and quick service..
February 2024 by Jonathan Boxley
Very light on
February 2024 by JASMAINE SMITHEN
I had a salad just awhile ago and the salad was not good...veggies was not fresh and the meatballs were really cold...The creamy ceasar dressing was a bit sour...so I couldn't finish the salad....
October 2023 by Street Legal
Went to get food and got interrogated by the owner on which subways I've previously been ?? poor customer service, poor owner, poor representation of the
September 2023 by Michael M
Pleasant experience within the west Bromwich new square branch, the guy behind the till was quick to take our order very friendly helpful and polite throughout Thursday 28th September 17:30
September 2023 by Rakesh Nahar
Order through Uber, delivered uncooked wedges and Uber wouldn?t refund me. They said they will send the concerns but I ain?t eligible for a refund, wonder how they worked that out.
August 2023 by W5093XWnatalieg
Have not attended this Subway for a year or so and boy the Customer Service is still the same - Poor. Requested a Salad Box with Turkey Breast. I immediately noticed there was roughly a handful of lettuce in the container and the 'Sandwich Artist' went off to collect a new style box (was a smaller white box during my last visit to Subway) but returned with no new bag of lettuce ? I then asked for what I wanted and he seemed reluctant to fill my box with the salad items. If you are paying almost a fiver for it, it should be filled! Also. The turkey was not diced small enough. In addition, I requested Chipotle and Honey Mustard dressing and only a drizzle of one sauce was applied. Due the communication barrier, I was unable to understand the artist when I asked that he scan my app so I could collect points, he mentioned printing code on my receipt in order for me to receive my points. A few hours hours on. I checked the app and have realised I have to enter a code which I do not have in order to retrieve my points. This is a new system since the last time I used my app ?????
