No one answers the phone just got my son a pair of goal keeper gloves only to find the security tag still inside. Long wait times even when the que is short. Terrible staff and customer service in general. Have phoned the store 7 times. Now I will be kicking off when I get there and will be expecting some sort of compensation... read full comment
April 2025
You have to walk in and pick something up straight away, or else the staff working there will follow you as if you're trying to steal. I have money to spend on new clothes, but it would take me a week to go around West Bromwich—one day looking for a jacket, another day for jeans. But how can I go back to that place with... read full comment
April 2025
Went in to west brom shop today staff don't want to help. I waited 20 mins and no one turned up i approcahed one member of staff who fobbed me off saying someone will be with you i waited anther 15 mins and no one came so I walked out. Joke of a place
Founded in 1982, Sports Direct is today the UK's largest sporting goods retailer by revenue, and operates a diversified portfolio of sports, fitness, fashion and lifestyle fascias and brands. We aspire to be a leading sports and lifestyle retailer internationally offering our customers an unrivalled range of high quality leading brands.