August 2025 by Karina
Friendly staff always pleasant
August 2025 by Damien Lynch
If you go here make sure he puts your points on your card as they scan there own card
February 2025 by Manj Bains
I have been using this Shell Petrol Station branch in West Bromwich for over 7 years now and never had any problems with payments. But last week my wife fueled up as usual paid for the fuel via the debit card and the cashier said all ok. But when she went to fuel up today a week later he said your payment didn't go through for some reason and gave us a notice for the fuel charge but a fine too. So £30 to £65! I have no idea why the cashier didn't say at the time as there was plenty of funds in the account for the fuel payment. He could have come out even spoke via the speaker system all petrol stations have.
If we had never gone this week or within 28 days it would have escalated to DVLA for car details then Debt Recovery Agencies and Bailiffs.
How on earth did the idiot working there not know the payment didn't go through and let a person go without paying or saying anything.
I won't be coming back to this branch again.
It was the first time my wife forgot to ask for a receipt too but the staff should have known payment not gone through.
December 2024 by R J
150kw....i dont think so....
Positive- there is a free space
October 2024 by Karzan Lost
Best quality v power
September 2024 by Neil Lavery
Manager is an amazing guy, came to charge my car for the first time, didn't have my correct card with me, so he used his card, with the trust I would drop the money behind the counter, not many people in this day and would do such a trustworthy thing, what a Gent..can't recommend this place enough...
July 2024 by Brandon Mould
I went to this garage about 20 mins ago brought some snacks i put 2 slabs on dairy milk chocolate on the desk payed for all my stuff got home and the chocolate wasn't in my bag so he ripped me off don't go to this garage you will get ripped off and i will be going back tomorrow to speak to the manager
February 2024 by Benjamin Bryan
Cut the fuel off mid filling my work van... he's then on the loudspeaker saying you need to pay .. he said I didn't realise and said pay for this and pump the rest .. I said no I'll just pay and go elsewhere.Crazy I'm in a works van in works uniform paying with a fuel card...
March 2023 by Jax Evitts
Straight in and out no fuss service
December 2022 by Google user
I?m hard of hearing, and I only mentioned that I was struggling to understand what the attendant was saying to me because of his face covering, and he advised me not to return to this petrol station if I didn?t like it. I wasn?t being rude to him at all. So I wouldn?t recommend a visiting this station to anyone who is hearing impaired.
December 2022 by Ajay
I?m hard of hearing, and I only mentioned that I was struggling to understand what the attendant was saying to me because of his face covering, and he advised me not to return to this petrol station if I didn?t like it. I wasn?t being rude to him at all. So I wouldn?t recommend a visiting this station to anyone who is hearing impaired.
October 2022 by Ash
Cant fault this place - quick and easy
June 2022 by Naweed Zaman
Absolutely rude with the manager badge on, was doing vehicle checks for some odd reason, refused me feul due to colour of vehicle not matching details on his tablet.ArrogantVery RudeUnprofessional way of talking to customersWouldnt let me get a sentence in as he was being childish, even called himself police officer,?????
April 2022 by Vern
Dire even by 3rd world standards (which is what it looks like they've modelled the shop on). First and foremost, they are constantly out of fuel. Even outside of panic buying times, I have never known a petrol station to have closed pumps as much as this place. Big smashed front window that's never been replaced and a shop that was mysteriously closed to customers for most of the year. Staff constantly on their mobiles not even acknowledging you. If there's ever a petrol station that's in need of new management it's this place.
April 2022 by Nils Patel
Petrol seems cheaper at this Shell station compared to other Shells in the area. Can't go inside late in the evening as they only serve at the window currently.
