January 2024 by Gurpreet Bola
I visited this store twice today. Once for the purchase of multiple items and the second time to return a single item.The staff are very friendly and knowledgable too. The transactions were seemless and it felt good being able to deal with staff who were polite and also willing to help.I would definitely recommend this store to family and friends.Well done Screwfix!!!
October 2023 by Shahab Din
Click and collect service very slow. Always having to wait so long. Staff trying to serve customers and fulfil click and collect orders at the same time.
August 2023 by June Stewart
I went to Screwfix West Bromwich to purchase paint that clearly said online they had 22 in stock, but when I arrived I was told they do not sell paint. This was so confusing because a friend went to collect paint for me the previous year from the same store. Also customer service tried to phone the store, there was no answer she then spoke to her manager who also confirmed they had 22 in stock in that same store I went to.
July 2023 by Bobbie Kuchera
Poor customer service, ordered over the in store tablet. Went on till to pay no one bother to take payment busy taking. Well no worries I spent my money somewhere else.?
June 2023 by Paul Smith
Nice staff, would of been 5 stars if they still had the paper catalogues as trying to search for things on the tablet, if the words your trying are not in the title it can be time consuming trying to find your item
June 2023 by Ozan Ghani
This review is for this store only not screwfix overall everytime you place a click and collect even after 1 hour the order is not picked and ready once you arrive to store as I'm a plumbfix customer I have to use the normal side as trade takes longer when it should be other way around they need to go down to the aston branch and get some tips you walk in and walk out within minutes orders are always ready
June 2023 by Jack Dodd
Incredible service when I walked in they treated me like they knew me, was a very easy process and I?m very happy with the products I bought and the service provided.
June 2023 by Ben Phillips
Absolutely amazing service from everybody they was all friendly and extremely helpful with all my queries could not recommend a better screwfix store to shop at In Birmingham.
June 2023 by Hayley Burden
Always helpful and friendly staff speedy service highly recommended
June 2023 by Nee ee
Great local hardware shop. Lots of stock and fast service
June 2023 by Sallmeen Audhali
Chris brilliant , sharp , and sorted my solution out quick time
February 2023 by Abz Raja
Bast***s. Came here to collect my order and got hit with £290 parking fine for parking longer than permitted. Didn't see any signs for parking limitations and was there an hour at most. Asked Screwfix to help as I went there to collect order and have receipt but they said is not their problem. Lost customer for good.
January 2023 by S
Worst screw fix I've ever visited. Been multiple times and only ever one person serving, stand there for over 10 minutes waiting for the product to come out. Awful service.
December 2022 by Stephen Fox
Always handy having a screwfix in the area, they were out of stock of the items I needed but they ordered it in for me, so all good!
November 2022 by TheOrient GA
Nice location as it is on the main road. Also good to see now the you using tablets to make your order in the store
