February 2025 by G A
Popped in today for the first time and the lady who served me at the till was soooooo rude and grumpy! Her Lanyard had '''Manager'' on it so even more surprising!! The actual shop itself has a weird vibe to it when you walk in.... cold.. dull... silent... and to top it off moody Margaret at the till who must have woke up on the wrong side of the bed. I was going to say something directly but had to bite my tongue as i had my son with me. Customer service training needed, no need to vent out your frustrations on innocent customers or ruin anyones day ?
February 2025 by Ruby Masai
Lovely store but staff is not so nice ? Specially a lady with a glasses on ?. Gosh , Shes so rude and unfriendly?..No manners .
December 2024 by Mana Subba
I had a profoundly disappointing experience at the West Bromwich Peacock store. In the past, I witnessed discourteous behavior from a salesperson toward another customer, which I opted to disregard at the time. However, my recent visit (20/11/24) compelled me to critically evaluate the standard of customer service provided and led to my decision to refrain from returning in the future. The experience I encountered was extraordinarily humiliating.
It is concerning that there may be underlying issues within the store; I recommend that management conduct an investigation to determine whether there exists a toxic work environment or if the staff require additional support and training in "Diversity & Equality." Without addressing these concerns, I fear that the store may face significant operational challenges, potentially jeopardizing its viability in the future.
March 2024 by Arjun Bali ?
A significantly low collection and variety of clothing and other items for men and women unlike other peacocks.
February 2024 by Ruslan Sangin
Good quality and nice looking clothes ???
December 2023 by Glad Launchbury
It's ok but l love mark's and Spencer's
December 2023 by Arjun Bali
A significantly low collection and variety of clothing and other items for men and women unlike other peacocks.
October 2023 by Julie Perrin
Love the clothes here and not a bad price.
October 2023 by Rachael Cooper
Lovely place to shop
June 2023 by Ashok Klair
Nice choice of holiday clothing
June 2023 by Jean Coverley
Only looking round
June 2023 by Anne Short
Love it staff are helpful .Nice range of clothes too
June 2023 by Alice Hill
Really useful cashier, helped with return with no hassle
January 2023 by Linda Rock
Friendly staff .
January 2023 by rebecca g
This store is ok to shop in, but also a little dull and depressing. I'm not sure if the lighting or what it is, but I wouldn't say it's a store I'd rush to return to
