December 2023 by Viv Rose
It is a great place ..very pleasant staff..very helpfu..
August 2023 by Simran Hira
Danielle was absolutely amazing. She was very polite understood everything I was asking for and she even managed to persuade me to buy some little extras. She made me day such a great experience.
August 2023 by Kelly Bronson
Absolutely disgraceful service from Olivia, and 2 other girl on 24th July when I took my granddaughter in on her birthday, to exchange a defective bracelet, felt like an interrogation with snarling faces, smirking, when asked why are you talking to me like that, I?ll talk to you how I want, stomping around the till I?ll when I asked for head office details, young girls with such poor abrasive attitude should not be left in management of this store, a sign of the area perhaps! Definitely a far cry from my local store in Sutton Coldfield where the ladies are wonderful. Shocking abomination of service in West Bromwich staff should be given verbal warning on record.Simply had severe attitude due to me insisting on replacing a defective bracelet, training on Consumer Act should be implemented.Didn?t have the integrity of the brand in mind when not providing me with a new box either.
July 2023 by Zahida Nawaz
Natalie and staff are gems of the store, very helpful and kind
June 2023 by Pebbles Loo
I went to collect an online order yesterday and was met by a lovely lady called Katie, Katie?s service was second to none. After collecting my order Katie invited me to look at the sale items and also assisted me with the purchase of a bracelet and care kit, I was given all the information on how to use the care kit for my items. Fantastic service and staff I would 100% recommend using this branch. Keep up the great work Katie you deserve all the recognition.
April 2023 by Corinne Pace
Lovely girls who work there very helpful and polite it makes a big help when choosing a present
April 2023 by Paul Coyne
The shop's OK nice things in here but very over priced.
March 2023 by Brendacowley7 Cowley
Lovely shop,but the lighting in there's awful, too bright but thats the Way they show the bling.
February 2023 by Indo
Travelled 40min for a click & collect stock allocated here, bought online queue for 20 min instore. Busy place with just 2 staff. Makes no sense.
February 2023 by Pamela Morgan
Bought a 50th birthday bracelet from here was luvly
February 2023 by Dal
I don't really get the whole concept of these items or their pricing, but visited this particular store to sort out a birthday gift for my daughter. The two ladies working in here were extremely helpful and nice. Customer service is definitely great, even if the items aren't to my personal taste.
February 2023 by James Need
Excellent store, very friendly staff always helpful. Good selection of Pandora jewellery on display.
December 2022 by Jocelyn Robinson
Excellent service. Highly recommended
December 2022 by Jean Brennan
Lovely shop with nice staff
November 2022 by Abdul Mohid
I keep going back this place because my wife lol this place but this store in particular is at a very good location and the staff are very friendly very helpful
