August 2025 by Baljinder Singh
Very bad behaviour from one of your staff very rude they don?t know how to speak with customers
July 2025 by Rajan Bisla
I went to the West Bromwich Next store to exchange a shirt, and Ayaat was absolutely brilliant. She was really friendly and genuinely helpful throughout. Even though they didn?t have my size in the back, she took the time to check and then suggested a great alternative that should work perfectly. Excellent customer service which is rare nowadays!
June 2025 by Gurbinder Saggu
It was great experience today I was served by Simran, she is very good in customer service. I wish her good luck in her career
January 2025 by Daryl Higgs
Went into buy baby clothes was left waiting at the till for a good few minutes while 2 members of staff served another lady , the lady wasn?t buying anything just checking stock on the computer, after my wife place the clothes onto the counter Mandy came over she was very rude told us we cudnt spend one of our gift cards in store online only maybe then told us we cudnt have the coat hanger with the clothes, very rude member of staff!
January 2024 by Jola Bilek
The staff at the men?s section were just horrible. There was no greeting to manners and there wasn?t even a goodbye. They are more interested in themselves and their Co workers than the customer.
December 2023 by Ammara Jamil
Very helpful customer service
December 2023 by Mandeep Singh
Despicable store manager who basically accused me for tampering with an item that I bought from the Wolverhampton store. He said that the sticker was tampered with, which was never removed by me in the first place since I bought it as it was a gift about which I changed my mind. I've got no tools to attach price tags that have been removed so I wonder how he though I managed to do it. Same condition in which I bought it. Won't ever shop here again.
November 2023 by pam walker
First time shopping at West Bromwich store,very impressed, the service we received off Stacey was second to none, so welcoming and helpful. Thankyou Stacey.
June 2023 by Veeran Banga
nice place to shop
April 2023 by Veerpal. aulakh
first time visit your store but rude behaviour of your security guard girl.she don't have manners that how to deal with customer.very bad experience .i will never visit again .
February 2023 by Rishikesh Deshmukh
Very poor customer service
February 2023 by Cara Cooper
Closes early on Sundays.
January 2023 by MyCovert Narcissism
Fashionable clothes. Decent prices. Great staff
January 2023 by Parminder Kaur
Brilliant service especially around Christmas.
October 2022 by Dal
Little pricier than the likes of Primark or H&M, but you get what you pay for. Decent quality clothes. I mainly buy from here for my office wear, or occasion wear for my kids. Staff have been very polite and friendly when I come in for a delivery collection.
