March 2024 by Nicole Sargent
They change my nominated pharmacy without telling me
January 2024 by Dal
Booked two injections from here a week in advance via the NHS website, shuffled work around so I could attend.Received a missed call from them the evening before my appointment, with no voicemail left. I called back within 5 minutes to see what they wanted, and was told by a recorded voice that I was caller number 3 in the queue.Didn't seem that big a number, but it took me almost half an hour from there to get through, only to be told one of the injections wasn't in stock.One upside is that there are so many other pharmacies around this area, that I was able to quickly get myself an appointment elsewhere last minute.
October 2023 by Paul Sheehan
Dreadful Chemist now since Kieron got bought outNever got prescription or only got part.Promised delivery that never turns up.Number 1 in the queue on the phone and still Number 1 an hour & quarter afterAbsolute bedlam when you go in the shopBeen like it for months now with no improvementGave them chance after chance to ?Settle in? but Enoughs enoughBeen using this chemist for the best part of 25 yearsSuch a shame all that hard work Kieron done to build up a fantastic chemist has all been ruined by amateur ownersI feel really sorry for any of the old staff that?s left there to suffer working there for owners that just ain?t any goodSTEER CLEAR !!
October 2023 by Scott Botfield
Avoid this chemist. They failed to deliver my essential live saving medication on two occasions in just weeks. Also, when a prescription for my asthma was sent to this chemist as an emergency, it wasn?t in stock, so was promised a delivery day, it came a week later! They refuse to answer the phone. I?ve been number one in the telephone que for nearly an hour but wouldn?t answer. Im getting my last prescription from them, whenever that is, and im going elsewhere. AVOID AVOID AVOID.
September 2023 by Ashraf Mohammed
Took prescription in. They did not have the medication in stock, said they deliver it BUT never did. No responsible person on site.Rang them , but they never pick up the phone!!!! Everyone with problems should also report them to MHRA licensing. Then they?ll probably do something about the pharmacy. They are playing with peoples health !!
August 2023 by mrs m.g paskin .manor rd,dy4 8pr
please,to deliver on Fri,pm my one months supply of Meds plus inhaler, I have tried repeatedly to call you.. thank you very much
April 2023 by Bhavisha Patel
Absolutely awful. Worst chemist in West Bromwich. New owners are clueless and just rude.
April 2023 by Aky Sandhu
Avoid avoid avoid! This pharmacy has hit rock bottom since Cieren left! Telephone line system they have implemented does not work! Called one evening and caller number 1 for 45 minutes! Clearly don?t want to answer their phones! All the competent staff have left, clearly knew what they were doing ditching this dive of a pharmacy!Waited 35 minutes for a prescription. The Pharmacist ( Omar ) has very poor people skills!Duggal junior hides from you when he sees you however very courageous through email (keyboard warrior).Patients; run as fast as you can!
April 2023 by Aaron Aujla
Poor. Kept on hold for 39 mins which isn't a problem, however when your number 1 in the queue and they end the call it's infuriating! After that massive waste of time, was contacted to say they no longer offer a service which was needed. Won't be using this chemist any time soon.
February 2023 by Kylie Ruth Polden
My advice to any that uses Ingrams chemist West Bromwich, my advice change ASAP they have been taken over by Duggals chemistsMessed up my partners medications which are usually set out in medication trays due to the amount he has to take. Went in last Thursday after a phone call to say they had been told we had moved chemist, that was not the case and the manager promised me that the whole prescription would be sorted for Saturday as that's when my partners meds run out.Went on Saturday and still no medication, manager on that day didn't wanna know and his response was I don't know what you want me to do?!Been to the surgery today got everything sent over yet again, and I gave the chemist all day to get the trays sorted even rang at 2pm to say I will be there just after 4pm.......low and behold still no medication ready in the trays!!Considering I have been in 3 times in the last week, they gave me a prescription from the 13th January. we are now on the 6th February.
January 2023 by Bob Manson
Could someone show the staff where there phone is, been calling for 2 days now over 30 calls and it just rings out.Would be no stars
January 2023 by Margo Davidson_guy
This business as gone to pot can't get anyone to answer phone and I've been waiting for medication for over a week. I waited 2 hours on Saturday in the chemist got to see the pharmacist's and I was told my medicationis out of stock still waiting for delivery. Found out yesterday its still out of stock I give up I'm changing to lloyds after many years with ingrams
December 2022 by Devinder Singh
First time in my life ive been into ingrams pharmacy at carters green in west Bromwich and all I can say very polite and pleasant staff .With a 5 star pharmacist who's expertise and knowledge in his field is amazing .....will definitely be using this pharmacy again when appropriate.
July 2022 by Mark Two-Cues Eardley
I just had my ears syringed to remove the wax that was causing my deafness.Kerry who was the Nurse dealing with me was absolutely awesome, so pleasant and professional. I?d recommend this service to anyone in needs. A big thank you for helping me.
July 2022 by Jonathan HF
*sighs and stretches*I?m a type 1 diabetic, dependent on insulin. If I don?t have insulin im arguably one of the most useless human beings on planet earth, also prone to literal death if gone too far.I place a prescription Monday, knowing for well I have enough insulin to last me until no more than Wednesday. The pharmacist tells me the prescription will be ready Wednesday and will be delivered. This just hasn?t happened, it?s now Thursday and I still have no insulin. It?s as if you guys don?t care man, it?s frustrating.UPDATE: I spoke with Ingrams again, turns out the issue isn?t these guys themselves, but rather the surgery hasn?t even accepted the prescription which is even more horrendous tbh. Apologies to Ingram?s, good staff.
