September 2025 by Carl Hill
Called in to buy my wife some Prada perfume and face cream for her birthday. There was an issue with the perfume which I?d rather not mention in this review however, the staff at boots were fantastic when I returned the product the following day. They went above and beyond in resolving the situation, contributing towards a very happy birthday for my wife. Thank you Boots, your staff at Great Bridge are wonderful.
July 2025 by Jackalyn Southall
Why do Pharmacy never answer the phone !!!
May 2025 by Margaret Watts
Boots at Great Bridge highly recommended. Julie in Pharmacy was so helpful she went above and beyond to source creams for us which I had 3 weeks of stress trying to obtain. She called us this morning as she had managed to source our other cream.Thank you so much highly recommended.
May 2025 by H Jade
I?ve been a frequent visitor of this boots store for the last 15 or so years, just lately the staff are absolutely terrible. I can?t speak for the staff on the shop floor only the ones working behind the till. For the last 2 weeks on the run I?ve been in and when it comes to being served the staff are disgustingly rude, last week it was a younger man this week it was a young woman. The man literally threw my things in the bag no smile no nothing only spoke to tell me how much it cost, the woman today was no better, she was so straight faces and miserable I?ve never known anything like it.
May 2025 by Norman Pate
Nice place to shop friendly staff nice and clean
April 2025 by Abigaighor0807
Attended Great Bridge store today to speak with pharmacist as advised by 111. Waited in a queue for 10 minutes with rather disappointed customers in front of me who also appeared to leave the store frustrated to be told that the pharmacist was busy and could see me but I would have to wait. Didn't really know how long I would have to wait nor could they give me a better time to come back but instead advised me that Asda also have pharmacists I could speak with. Well thank you for the advice, Asda can also have monthly prescriptions if you don't want the business!
April 2025 by deepak subedi
I been try to call an hour no one answering. I need emergency medication but no one pickup the phone
April 2025 by Scott E
Friday 4th April around 4.30pm
Never before have I felt targeted and racially profiled by security as bad as I have today. The man kept adjusting his chair so he could have line of sight with me. When I moved, as you do when you shop, into an aisle where he couldn't see me, I looked up to see him stood watching me at the end of the aisle. It was very creepy. I felt very uncomfortable. I have no intention of returning to this store due to his behavior and I have been shopping here for years. I wonder how many other genuine customers he has creeped out and deterred from returning.
March 2025 by Kay randley
More staff than customers terrible service chemist staff busy no one to help way to busy talking to each other never again will we visit
March 2025 by S M.
Absolutely useless takes over 8 days to get a repeat prescription, I've run out of tablets twice bow and had to go down and wait while they sort it AVOID THIS CHEMIST IT'S GONE DOWN HILL RAPIDLY I've changed mine to the asda and it's way better
March 2025 by Wendy Reeves
Went into Boots today to collect remainder of my script. Pharmacist on Duty tall young Asian guy was very attentive and friendly. Genuinely concerned for my health condition at moment with my eye. Lovely service and advice ?
March 2025 by Amber Williamson
Worker behind the till wad nice to me and helped me find something but when my bf went to the till to pay he didnt hear her ask for a boots card coz she was quiet and then she started making fun of him to the other person on the till in front of us verry unhappy about it
January 2025 by Andrew Winsper
Store is dirty. Stock lying on the floor under the display shelves. No staff on shop floor. Actual floor is disgusting around the perfume section. Only one person on the pharmacy counter. An absolute lack of pride in keeping the store clean.
January 2025 by Scott Gibbons
Manager Julie, was extremely helpful to me, she went above and beyond in helping me resolve an issue I had, I brought my wife the makeup mirror for Christmas and unfortunately it was broken. Julie helped me find a replacement at a store not too far away. Thanks for your hard work
December 2024 by Dal Kang
Great service by KAZ the pharmacist on Saturday 28th December, stayed over after closing, so we could have the medicine prescribed by hospital for our 15 month old baby. Thank you kaz
