December 2023 by Hiwa
Barcalays has always been the worst and this time the was no difference it?s always such a long wait in every branch I would not use it again if I could.
December 2023 by Jannatul Ferdousi Ema
Told me that no appointment was required, Josh would be there tuesday to thursday, came to branch on thursday and found out Josh wasn't working and because I didn't have a appointment, they just kept me waiting for 1 hour on purpose saying I would be seen but then I was asked to go home and come back another day with appointment. Very bad experience!!
November 2023 by Naffissa Nurani
I had the best experience at this branch. I was really pleased to have been greeted and assisted by 4 lovely ladies who helped me with different things, I was seen to fairly quickly also. I recommend this branch for your bank dealings.
September 2023 by gary willis
Shocking bank. Shocking customer services staff disgusting the way they treat there elderly customers. Worst barclays branch I have been to.
August 2023 by Faiza Raza
Probably the worst branch I?ve been to. I had to change my name on my account and the wait time was ridiculous. I have another account with HSBC and that took five minutes, I was in and out. The customer service is shocking and they have more staff just hanging about rather than seeing to customers. I ended up walking out as I had to wait 40 minutes and I still wasn?t seen
June 2023 by Amritpal Singh
Useless. Staff don't care, and it shows in the service. Wait times are also insane both for in-branch and booking appointments because of understaffing. Everything is done through the app. Nothing is available via branch. Do not recommend. Bank with anyone else but barclays. Closing my account soon.
June 2023 by Kevin Lee
The one thing I truly hate about this bank is the fact, when my brother has accidently made a purchase I have contacted the bank about this situation and they have stated."So this is a fraud transaction", and they have attempted to close my bank payments and everything. I have asked them to just charge back the money even though the payment has been made on 5th and I was informing them on the 6th.In person this bank is okay, however since multiple branches have been closing if they go bankrupt then they can take all the money.
June 2023 by Parwinder Singh
Vary bad services to long wait
March 2023 by Aaron Ginder
Terrible service - I booked an hour appointment which upon arrival was told that the advisor was with another client. I left when 50 minutes went by and still was waiting . The worst customer experience and not even an apology from the advisor. Do not recommend.
February 2023 by Samina Akhtar
On 17/01/2023, I went into the branch at 3 different times during the same day for information regarding my account. There was no bank staff on the front desk, there was a queue of people waiting to be served, no seating arrangements for elderly and vulnerable people. The poor Security Guard was standing all day long aswell. No seating arrangements for him either . POOR CUSTOMER SERVICE! MANGAER SHOULD BE CHANGED! MORE STAFF NEEDED!
December 2022 by A Dhillon
None friendly staff. Had 9 people waiting for counter. 30mins later two people dealt with. One of the counter staff decides to close the counter and go on lunch despite 10 people waiting? Only to be told counters are for business customers and everything else should be done via ATM? Disgusting service
December 2022 by riya thomas
I have got a very good service from this branch, especially from staff named Diana.She has got a very good communication skill and problem solving capacity.Really satisfied with her service there.
October 2022 by Mohit Bhagat
Great service from Pritpal Kaur.She explained everything very well and opening a bank account has never been so easy.Thanks a lot for the good experience. We are very happy to be Barclays customers. You can trust them with your money and great customer service is the cherry on top of that.
October 2022 by Marlene Francis
Quick service and support ing staff
August 2022 by Janet Brownhill
No counter staff on only cashpoints can't get your own money out when you have no card so you rely on that service due to card being stopped through fraud security guard very rude ,will be changing banks as have to travel to get there and can't get any money anyway
