February 2024 by Kerry James
Only complaint is staff on till dnt know wats available in store or not asked for a certain product I go there for staff said we dnt have it ....I was confused by this so out if curiosity I went out shop called store asked for pharmacist an surprisingly yeah we got it in now ....so staff are gunna obviously do the shop out of sales seems to me people on till just cba to ask or look
October 2023 by millie h
Will not use this pharmacy again. very rude staff who have no clue what they are doing. The staff are very unhelpful and cause inconvenience every time i have a prescription.
March 2023 by Trevor Massey
Quick service and advice
February 2023 by Mandy Hughes
Every time I have medication, park Lane pharmacy go above and beyond to make sure I get the medication promptly. Despite this, I had my inhaler changed by the Dr and despite ordering it, it didn't come till the Saturday. On arrival, at closing time, my relative had arrived to the pharmacy being locked. Special commendation to Karen, the doors were reopened in order for my drugs to be despensed, almost certainly keeping me from a hospital stay.... Thankyou once again park lane, for all your help at all times ?
November 2022 by Dami Bias
Will not come here again....absolutely rude. I asked the girl behind the counter if these eye drops were for people who use computers and suffer with dry eyes and she looked at me like I was thick....she obviously doesn't know that there are eye drops for people who use computers and suffer with dry eyes. TOTALLY unprofessional. Will never go here again.Worst pharmacy in wednesbury by a country mile
August 2022 by Miss E
Mixed up my medication too many times to recall. Accused me of lying about receiving the medication. When I went to take package back in to show the missing item there was no apology for their mistake just faced with a wall of stone. Instead I was called names by the pharmacist in regards to my disability when I highlighted that yet again I've not been given all my medication they told me "if I don't like it to go to one of the other hundreds of pharmacy's." I explained about my disability and they left me feeling belittled and kept rolling their eyes.According to the pharmacist they deal with many patients with the same complaints as me, says more about them than it does me! It ended with me being followed and aggressively shouted at whilst trying to get back to my car by the lady with disabled arm. Apparently she knows what it's like to be disabled yet her disability is visible and people are more accepting. Same day I found another pharmacy!The pharmacist is definitely needs to work on her customer service skills. She told me off for never being in for delivery (I did not ask for delivery as I'm out at work during the day). Every time I mentioned a mix up all she could say was "our driver has tried to deliver to you 4 times but you weren't in."Avoid this pharmacy if you'd like blister packs or any medication given correctly. They will also change your medication without talking to consultants or doctor and not tell you. And they'll leave medication out of your blister packs which if you take quite a few like me you'll only notice when you feel ill.Also the pharmacy is filthy. Do not sit on the chairs in there, they are caked in years of dirt. It has taken me over a week to recover from the trauma of what happened enough to write this.**not everyone communicates the same** ???
December 2021 by Sharon Harris
What a fabulous chemist deals really well with everything and all the staff and pleasant and ready to help you good job guys
July 2021 by Paul
Good pharmacy. The staff are helpful and very polite to customers
June 2021 by Paul Coady
Good pharmacy. The staff are helpful and very polite to customers
March 2021 by Nic Lewis
Excellent service. Doing a great job during the COVID-19 pandemic. Well done.
September 2020 by Paddy Oloughlin
One of the best around delivery service is excellent and very helpful and efficient service
July 2020 by Stuart Greensill
Friendly, helpful, professional. Can't sing the praises of this place enough. Popped in after going to a walk in health centre for a daily dressing change which was closed?? Asked if they new anywhere I could go and they changed it there for me at no cost. Thanks for the excellent service.
