January 2024 by Warren Capewell
Really enjoyed myself at Dreams this morning in buying me new mattress.
January 2024 by Holly Hadley
Fabulous service at Dreams today, salesman extremely helpful and did us a great deal for our elderly mother in buying her a new firm mattress. Thank you so much.
December 2023 by Harj Purewal
I've been a loyal Dreams customer for many years. Despite having closer branches to my location, I consistently choose to travel to Dreams in Wednesbury.At this store, I've consistently received a warm welcome from Jas and his team. They offer a refreshing absence of pressure selling, and their deep knowledge makes the buying experience feel like I'm purchasing from a trusted friend.Jas and his team truly shine as a testament to the quality of service at Dreams.
December 2023 by Nazia Nassim
We didn't expect such a warm welcome, we wasn't rushed and fully listened to, expert advice was given by all of the staff, Vicky, Roy you were both so amazing, I've told my whole family to shop here, thank you so much for your brilliant service and help, you are a credit to the store!
November 2023 by jacqui gregory
For the first few months our new mattress was very comfortable then it seemed to start to move.. it's as if there is a top layer and a bottom layer and the top layer is sliding off the one side of the bed don't think it's 2 years old yet..
November 2023 by Mandy Brookes
Very helpful staff brilliant in every way had great experience in choosing a mattress with the help from pav
October 2023 by c m
I've had a great experience from start to finish with using Dreams. In store, the staff were so helpful and polite, nothing was too much for them. The store has a good range of products, and it is very clean and welcoming.My bed was delivered today, and the delivery men were so polite and professional. They assembled my bed in no time and left no mess.The only issue is that the bed is a different colour than what I wanted. This is partly my fault as if I had checked the order details properly I would've noticed the issue. Even so, it looks beautiful and is of high quality.
October 2023 by Nat C
Staff were very helpful, brilliant communication on delivery, excellent quality beds with easy set up, delivery staff were friendly and polite, definatley recommend ?
August 2023 by Cortney Smith
Salesperson Dominique was really helpful! She went above and beyond what we expected. She took the time to show us around the showroom, giving us the features and benefits of the available options. We used the body scanner which helped us narrow down the options further. We came as a family with high energy little ones but nothing was too much trouble for Dominique, even offering us drinks. We didn?t buy today but that was only because we haven?t decided yet, it was not a reflection of the service we received. Thank you for all your help.
August 2023 by Danielle Blewitt
Got greeted at the door and all round the shop by each individual member of staff, got to try out the machine to see which mattress was best for us, got offered a drink as did all my kids which we all gladly accepted, sat me down to discuss delivery and anything I wanted to add, gave me a good discount and also gave me two free pillows worth £150 each with the temper mattress I brought, was all very lovely and welcoming, would 100% recommend and will be going again in the future for any other bed we need.
June 2023 by Jaya Patel
Salesman was very patient with us while we explored various combinations of frames, mattresses and headboards. We were given all of the options including colours and materials. We were very satisfied with our buying experience.
April 2023 by Paula C
Friendly, knowledgeable staff. We were offered the opportunity to try the sleep matcher before trying mattresses. We were given pillows to support with testing the vast range of beds. We were also offered refreshments and were given time to test and confirm which one we wanted. Thanks for your help Gary ?
April 2023 by andy lewis
We came to dreams at Wednesbury to look for a king size mattress, we were met buy a sales man named Gary. He listened to what we were looking for in a matress, (which was a lot ). He explained all the different types of matress there were and guided us to each mattress to try and was very patient, as we tried several matress time and time again.After some time in dreams we said we were down to a choice of two and would go home and think about which one we liked, at this time I'm sure most sales men would be annoyed, but Gary was very understanding.The following day we went back and went straight to Gary and purchased the mattress we wanted.Excellent salesman, with lots of information without pressure to buy.
April 2023 by Helen Neale
Couldn't fault Dreams wednesburyIntroduction first classOffered us a drinkExcellent customer serviceAnswered all inquiriesWould I recommend themYes definitelyServed by HardeepFantastic customer careHe couldn't do enough for us
April 2023 by Karishma Patel
We spent the afternoon going to a few different stores in the area, and ended up coming back here. Gary and the team were really nice - informative, patient, and helpful, which was useful as I was quite unsure and indecisive. The refreshments were a nice added bonus too (I recommend the hot chocolate!)
