January 2024 by Samuel Wankhede
Daljit and Simran were both very professional, helpful and collaborative. ? They assisted me to send my application form to DVLA for a provisional license along-with return bag to get my BRP back to my address.It was the first time for me to use any post office service in Uk as I just moved here.Highly recommend ??
January 2024 by Sarah_ Goodz
Simran and the staff are all brilliant and Simran dealt with my passports well and efficientlyI recommend them
January 2024 by mr K
Sim was very helpful & sorted my passport renewal without any issues highly recommend this post office.
December 2023 by Sonda Power
Worse Post Office and Members of staff. One day I can send a letter using my own stamps and the other day they telling me I cannot use them... Also waste of my 2 stamps covered with other ones which I have to pay for them... They didn't serve me properly and they rushed me because "there was a long queue"... lolSummary: Terrible experience AS ALWAYS since they closed "old" Post Office which was best....
December 2023 by Matthew Williams
Just visited today for holiday money. Nicki behind the desk (lady with pearcings) was very knowledgeable on the travel card. Parted with 400 as I was so confident.
December 2023 by Varun Nagpal
I went to post office in walsall today to deposit money, i am not uk citizen but came from australia for holidays and there was young girl on counter who served me named sim, she told me that i counted the money wrong and she gave me £100 back which was really appreciated as i was in hurry and am happy with the clerk service as she served me with full honesty and i can say these type of people are more valuable and worthy and reliable who serve customers with full honesty.
November 2023 by Nigel Palmer
Very helpful, friendly staff. Made form filling for elderly person, a lot easier. Thanks.
November 2023 by Imino1Donmega
In the town center.only ever 2 main serving desks operating at any one time and always a que. Does get moving. Guess it's what you expect from most post offices. One thing that's overlooked by most is the self help machine thingy. Don't be scared to use it! A lot quicker and you can even get stamps from there too. Sometimes there is a member of staff to guide you.Good luck.
September 2023 by P C
Got charged £36 total to update my driving license photo. Online it says post office does it for £21.50.They charged me £10 for the photos, online it states £4.50.Staff is useless, unprofessional and condescending.Place needs investigated.Avoid like the plague.
September 2023 by CTA 91
No idea why this was moved but it seems far messier than the layout at the old one. The delivery office is still there so if your attempting to pick up a parcel and do both you'll be in for a nice surprise (...a 10 minute walk up the hill for posting).No longer as assecible as it once was with the bus station next door, the post office is now the main part of the shop floor in its current location (was once BHS...). Yet who on earth decided the best place to put it would be at the back of the shop rather than the front? Its a good couple of minutes walk to get in and back out.The services seem the same as they were but nowhere near as pleasant, with less Windows and a boxed in cramped at the back feel. Opposite to how the old one was.
July 2023 by Lyall Richardson
Ridiculous service, not enough staff, the old post office was much better than this joke
July 2023 by Natalie Crutchley
I was extremely pleased with the service given by a lady named Nicky, after struggling to get 2 passports for my 3 year old who has adhd and autism, and 9 year old, this was our 4th attempt after the willenhall branch did not have the patience to deal with the children and made it very difficult and uncomfortable for us. Nicky was absolutely fantastic, she got the little one sweets and calmed him down and managed to get his photo done with the first attempt. I will point out too that it was very busy and Nicki dealt with it amazing, Thankyou so much for your patience and understanding really appreciate it. Great service.
May 2023 by Sandy
Always busy, but when you do finally get to the counter the staff are quick and efficient
March 2023 by El?bieta ?osiak
The worst post office I ever been toDon't bother going. Absolute useless bunch of dossers!!
March 2023 by Harnaik Singh
Amazing facilities from currency exchange to cards for the special occasion. Service with a smile and the best help. Management have a good system for dealing with a big que and great owners. Would recommend 10/10 !!!