March 2024 by kathy caville
I was treated with respect. All the staff are friendly. I would definitely recommend them.Thank you all so much
March 2024 by Sim Stone
Awful first impression. I have been a customer of Vision express for years and decided to change to this branch as my son and my partner used this branch, but after my experience today none of us will be back.Staff lie and have no idea of their own processes. I was ignored and then told I can't be seen for my appointment. The worst Vision Express, if possible go elsewhere.
March 2024 by P K
False advertising in this store due to when I purchased glasses, I was told I would get 1000 Tesco clubcard points but this never happened. Staff just said they can?t do anything about chasing these points.
November 2023 by Marlena Bak
Staff there is always lovely, helpful and patient.There is a lots of choice in glasses, good prices and also 100 days for return or exchange ??????????
October 2023 by Robert Careless
Your staff was very helpful I came to collect my new glasses and wanted information about varifocal glasses and I have decided to buy a pair of varifocal glasses to try
September 2023 by dawn baggott
Was amazed at my whole experience, length of time took and staff, the staff are so friendly and cant do enough for you to help, Dani helped me choose glasses and i felt like i had known her years the staff and opticians are all so lovely, i have only ever previously gone to specsavers and to be honest put off going as was always an all day job was in there hours sitting waiting one room then another then another then choose glasses today i was in and out eye test and had chosen glasses all within half hour was amazed will never go anywhere else now and would recommend vision express in tesco to anyone i even done a food shop while was there so was a winner done eyes and food shop. 10 out of 10 to vision express and all of their lovely friendly staff xx
September 2023 by Zulfqar Khan (Zulf)
When I visited Vision Express the staff was very friendly, it took few minutes before the optician called me in and done my eye test. I was very happy with his treatment.
September 2023 by Sam Butler
Great smooth process, Danielle was fantastic. Credit to the company.
August 2023 by Donna Mills
Tesco?s Vision Express in Walsall have got the best opticians at their store. I?ve been wearing contact lenses and glasses for about 16 years now, and I?ve seen so many opticians during that time. I wouldn?t go anywhere else now. I have moved to leamington spa now, , but my husband and I are still attending appointments at this branch because of how good their opticians are. It?s worth driving 44 miles, as we know we can trust them to check our eyes properly.
August 2023 by Laura Hunter
Really good service. I didn't have to wait for my appointment. Staff were all very friendly.
August 2023 by Susan Collingswood
Excellent communication. Very polite. Waiting area is rather claustrophobic.
July 2023 by Fiona Kirke
Thank you for being so efficient and good at your jobs. You sorted me out some made glasses.
June 2023 by JordSedgwickTV
I booked for eye test and contact lense appointment. Got to the the appointment and the lady told me what I was booked for both eye test and contact lens, but I only had the eye test. At the end of the appointment I asked about the contact lenses and she said did you not mention it to the Optometrist, i didn?t know I had to mention it to anybody. I thought it would have been a different phase of the appointment but sadly not It?s not like I can read minds when it?s on their system what I?m booked in for.
June 2023 by Anthony Roberts
Excellent opticians didn't pressure me in getting new glasses not like some opticians took eye test and optician said everything was fine I wanted prescription sunglasses I had old pair of Ray bans which vision express said they could reglaze not like some opticians staff friendly and very helpful well done
May 2023 by Donna Smart
Having been a VE customer for years I've visited this branch in its previous locations in Walsall. Hearing it was now inside Tesco I was a little worried, but there was no need. The same friendly and professional staff are there still delivering excellent vision tests and eye health exams. They will also cover your parking fee if you request a voucher.
