March 2024 by Simon Brown
Had to meet someone to pick something up and decided to have a quick pint while we were there, the place is now much busier than it has ever been, it is kind of a sports bar now with some cinema seating in front of a big screen that plays pretty much every big game.The service was efficient even though it was very busy and the staff were very attentive.The initial price was quite high but if you are a village member there is a 25% discount that brings drinks down to a reasonable price, just make sure you show your membership.
March 2024 by G D
Great hotel and leisure
March 2024 by Sohail Mahmood
Julie amazingLindsey amazingJake always busy in a good wayTiff is always walking aroundAmazing gym
March 2024 by Jack Kimberley
Tiffany is always happy to help in the memberships. Lindsey is absolutely fabulous in cleaning! Can always tell when she is on.And Julie is super good at handling that reception, and the members!
March 2024 by Connor Field
Had a rough experience at the Village Hotel over a lost iPad worth £800. Left it in January, and when I came back, front desk employee Kay was less than helpful. Instead of checking, she just said it might be gone because I took too long. Really disappointing attitude and service. Was expecting better care for guests' stuff and some basic kindness. Hope they sort this out for future guests.
March 2024 by Pritesh Patel
Rooms are nice and clean, and restaurant/bar serves really nice food.
March 2024 by Clare Lloyd
PerfectFriendly staffGreat foodRooms: Large, clean room
March 2024 by Jon Ashworth
1 star too many!I paid for the hotel a few days ago. I turned up at the hotel at 10pm last night to check in for my one night stay, the man on reception was clicking away on his computer and said nothing to me. His 2 colleagues then came, more clicking around and no speaking then they said we've just booked you in at Holiday Inn across the road!I asked why to be told they have no rooms available. Blaming a system error.Due to it being 2230 and being tired by now I just went across the road who only had a twin room for me even though I'd paid a double at Village.Village will not give a full refund as I accepted their offer, even though they paid for the hotel across the street without asking me.Unbelievable service, don't risk coming here!
March 2024 by Ian Frost
The staff were friendly and helpful and nothing was too much troubleRooms: The rooms were tidy and clean and the shower was hot
March 2024 by James Berry
If you are working away and need a quiet bolthole, do not book this place. It was noisy, crowded, and the receptionist just looked at you like you are an annoyance.As soon as I got there I wanted to leave. The menu is very limited so had to order in. Didn't feel comfortable to try and enjoy facilities. Place was packed!
March 2024 by Sameena Khatun Iqbal
Nice and clean, a little getaway with the hubby.
March 2024 by Debbie Waterfall
Wonderful hotel to stay in, rooms clean and tidy. Bed was amazing. Lively hotel, bar service was a bit slow but staff friendly. Overall I would highly recommend .
March 2024 by Bhanu Dhir
Great for meetings Great for breakfast. Even better for lunch. Plenty of room for big
March 2024 by Sam Gono Ziki
Rooms: like a cheap budget hotel room. could hear activity upstairs
March 2024 by Christine Dickens
Visited fora Hays,Holidays