February 2024 by pamela harte
I don't understand the negative reviews. I use this local post office regularly, mostly to collect Amazon Parcels. The staff have always been polite and friendly, yes, on occasions, there can be a queue but that's the same anywhere so get real you moaners and don't visit at peak times. If the staff have been rude to you, you probably deserve it.
December 2023 by Riyadh Ahmed
Very rude customer service. Came in with a few boxes and was moaned at by the two Indian ladies at the post office. Constantly telling me to just leave my parcels without taking a receipt. The so called manager there, by the name of Sukhjeet had a terrible attitude towards me. ?What?s in it for us? she told me, as I stood waiting for my parcels to be scanned. Kept moaning and complaining that I was creating a queue (there was only two people waiting). I?ve paid for this service and all I asked for was for my parcels to be scanned. I run an online business and it?s busy season, so if you can?t handle the workload just find employment elsewhere. Don?t take your frustration out on other customers that have paid for this service.
December 2023 by Zain Qamar
By far the worst Post Office I?ve been to, always a horrendous queue and ridiculous parking availability. Came to collect a parcel for my sister and her partner and after queueing for 20 minutes I was told without their IDs I couldn?t collect them even though on the ROYAL MAIL WEBSITE it clearly says that if you don?t have their ID you can still collect as long as you have the something for you card (or electronic equivalent), your own ID and proof of residence at the same address. I had all of the above and was refused the parcels. Even upon showing Sukhjeet this information she replied ?well that?s not our policy, you?ll have to take it up with Royal Mail?. Absolutely atrocious service, other people have jobs too and aren?t able to attend the Post Office between the hours of 9-5.30.
December 2023 by Ch Blox
This little bugs bunny RAT is a horrible piece of work. Disgusting attitude, stuck up and arrogant. The other obese midget is just as bad as this rat. Both with horrible attitudes that don?t wanna do any work. Acted like their dads owned the post office. Terrible attitude, ugly attitudes just like their faces.
November 2023 by Lola Pickens
Unpleasant service and good luck getting an answer on the post office phone.
November 2023 by Sunny Hingrajia
Rude customer service from the staff that work here especially the older women. Why have so much hatred. Must of worked at a GPs office in her younger years she is certainly suited to that role. They have no heart or even basic decency to talk to other humans with respect.
November 2023 by Aabir Michael
The woman on the post office counter constantly complains whenever there's a parcelforce drop off, saying I don't have space etc, clearly she does I seen parcels stacked up before on the side.She clearly picks and chooses what parcels to be dropped off comes with lame excuses.Better off going to fullbrook atleast the staff there smile, this one here clearly hates her job!
October 2023 by abo amin
You must replace this staff with another staff who is more respectful of people. We live in a respectable country that respects people and laws. Therefore, these pests must be removed and other respectable employees brought in. You do not deserve even one star??????
October 2023 by Reveena Kaur
Staff are rude in the shop, looking at the reviews must be racist. Don?t feel welcome and just moody and not polite. Post office staff are fine. Parking is a nightmare no clear indication where to park for customers. Hit my car on the gates on the floor and didn?t see it, and got shouted at well you should have a clear indication with tape which worn people. Ruined my day as the staff saw it and didn?t even tell me. Also all they do is smoke every second outside.
October 2023 by Isobelle Matthews
If your gonna shut early, but not let customers get there post sorted because you have a cut off and close in a minute maybe u should put up an earlier closing time bc I still should have been served don?t care if it had took longer then a minute i was still there before you said u closed. Rude and don't want the extra responsibility. Could have been nice about it too, but just rude. Looked at me and said ?what do u need? to which I needed signed for. To which the two ignorant women just stared at me and talking amongst themselves.. I said well Theres still a minute. Too which one women responded ?it will take longer then a minute?. Yeah well when i finish a shift and close the shop and someone comes in before we shut we still serve them even if it takes longer then a ?minute? bc were still open. Just incompetent.
August 2023 by Besim Korra
The worst post office I have seen in the West Midlands. With repeated racist and unprofessional behavior (this is based on evidence), I hope that this review will keep customers away from this post office until there are regular employees. Not like this woman in the photo
August 2023 by b ?b? s
The girl working in the post office with blue hair is rude, unpleasant and a bit strange. Barked at me for not standing in the ?correct? line for the post office despite not saying anything to anyone else. Same strange girl puffing on a cigarette inside the entrance to the shop as I entered
May 2023 by Conna Cal
Absolute shambles.
April 2023 by Tadeer Hussain
Rubbish customer service
March 2023 by Bio Vita
The staff Nikki chats with a guy while a queue of customers are waiting and shows attitude when asked to talk after servicing customers? very bad service. Staff need Customer service training.
