January 2024 by Daniel Vladu
Security guard should be fired. Power tripping and
June 2023 by Alan Noake
This hotel is not open to public at the moment as the government are using it for 240 asylum
May 2023 by Ahmed Nawzad
Good ?
February 2023 by Big G
Was a very good hotel but unfortunately closed now
February 2023 by Dan R
Dirty place
February 2023 by Barbara H
Why are ygr windows covered in brown paper?
February 2023 by James ?Fella? Holland
Bathroom needed updating could hear motorway all night unable to walk in area around hotel due to poor lighting felt
February 2023 by Balvinder Sambhi
Great hotel stay. Friendly staff and reasonable prices. RecommendedFood & drinks: Great bar food and drinks.
February 2023 by Mike Lees
Nice hotel, but is currently suffering from staff shortages.
February 2023 by lomusa siziba
I left my wallet and rang them for an immediate postal services. A week later was told the wallet is still seating in their offices and has not been posted after paying upfront for postal services. Tried to talk to the manager apparently they are busy line is engaged and the help desk are not allowed to give out manger number. Pathetic
January 2023 by Norma Burnett
Very nice lovely clean rooms. And food was very nice. Both breakfast and Evening meal. Staff was so friendly and helpful.
January 2023 by Mark Taylor
Amazing Hard working Staff. Sadly let down by few in numbers..Dumbstruck that they only have one Till to serve the whole Bar and Diner.. Come on The owners to to get a grip and invest in more than one Till....Imagine when Walsall Play football and the supporters come in for a Drink or Two.. right next to the ground. How would the owners feel if they went to a large business and they only had one Till. Hundreds of People and Err one Till.! Staff super Efficient and quick on the Till. However due to the owners short-sightedness and unwillingness to support the Amazing staff...we have taken out Corporate business elsewhere and booked down the road with you guessed it. More than one Till! So many of us have taken our weekly business bookings to another business that supports its staff with the tools to do the job they are good at. I can only wish the staff well at Park Inn.. Hey of jobs come up at another venue ...you'll get the facilities to be good at what you are already good at.
January 2023 by Claire Steele
Oh my .. nor the best place to stay.the staff are lovely but the actual place is in an awful location. Like an industrial estate.We witnessed a drug drop happen right outside the restaurant . The pool table is broke , has been for a while, the hot drinks are over priced and not even a full cup. The drinks at the bar are way overpriced too. Plus the tills kept freezing. Food was OK, but just that. The room was on the ground floor and the window would not shut properly so the receptionist came out twice bless her. Very patient with us and a lovely lady. The bathroom light was just a mere flicker so maintenance were called out the next day. Plus I woke up after a rough night's sleep with tiny bites all over me. Pillows are cheap and flat. It's OK for one night but that's about it. I'd definitely not go back. Plus half the hotel were full of refugees... wasn't a nice experience ?
January 2023 by Shedhead Hutchi
Fabulous hotel. We had a lovely stay. Rooms basic but clean. Food is good especially breakfast ?. The staff everyone of them are very nice, welcoming and friendly. Lovely to see happy and helpful staff. Deffo recommended. I can't fault our stay at all. Massive thanks to them
January 2023 by Jane Farley
Very Tired hotel. Staff were friendly, though it appeared they didnt speak to each other. The room allocated was untidy didn't look clean. It was tired the sofa in the room the sofa had 2 rips on either arms. There was a fridge underneath the desk which wasn't even plugged in you was, we were unable to open the windows to let some fresh air in. The shower was dirty and looked like it need a good clean. The toilet roll was nearly empty and there wasn't even a spare roll. What I can say is the best part of the stay in the hotel as part was the breakfast in the morning. The rips in the sofa were reported on arrival just to clarify that they were there when we took over the room. We were advised that this would be reported on the account. After breakfast on checking out we again raised the damage to the sofa only to be told they wasn't aware of it as there was no record. We would not recommend this hotel, and we would definitely not stay there again. It was a first and last time.
