January 2024 by terry fisher
Staff always helpful
November 2023 by anthony oleghe
Effective Customer service.Professional Staff.Good deals
August 2023 by Stephen Page
Friendly staff willing to help good choices
August 2023 by Woden's hitman
Basically got my contract cancelled for no reason.tried talking to countless people who can't speak or understand a word of English. o2 eventually sent bailiffs after I stopped direct debit. The bailiffs then told me o2 had admitted they were in breach of contract and all was sorted.4 weeks later the bailiffs have sent me another demand from o2 for a second contract I didn't even have. Even the lady at the debt agency had to laugh. Will definitely contact trading standards and ombudsman. Whoever uses o2 have only got themselves to blameI strongly suggest anyone thinking of going to o2 should read the trust pilot reviews
August 2023 by Martin Cowley
Always helpful pleasant staff. The staff are very thorough and explain in detail. No problem too small.
August 2023 by Sandy
Wanted to treat myself to an upgrade mobile phone. Was in the shop for well over an hour as the computer system kept on crashing, left without a new phone.
July 2023 by Andy Palmer
Great staff really helpful ?
July 2023 by Denis Lewis
Got to give it o2 they tell you what you need to no and that is no B.S.
June 2023 by Mark Aplin
Friendly staff and helpful
June 2023 by Ann Lloyd
Excellent customer service from Sarah at the 02 shop walsall, my husbands phone had a fault so went in to the shop fully prepared to buy a new phone, but within 2 minutes Sarah had rectified the fault, saving me money. Credit to your company
June 2023 by Charley - J
Came Saturday to sort new upgrade out, was served by Jodie just wanted to say how kind and helpful she was a lovely member of staff. :-)
June 2023 by Malcolm Upton
Very friendly service got just wht i wanted
May 2023 by Paul Baines
Super helpful staff. Really friendly service too.
March 2023 by aiga razudalkina
Don't use this company! absolutely scam! My virgin media was provide new contract with O2! They told it will be 10 GB internet, unlimited minutes and text!but O2 just done 5 gb!next day I call to cancel my new 1 day contract! because in terms and conditions you have 14 days change mind!they send me final bil for £9,43 for what!for 1 day contract you joking ????
January 2023 by Kerry Perry.
Lovely and helpful staff..Bal is really nice man and helped me tremendously. I am deaf but he realy understands and was great to talk with him. X
