July 2025 by Siddu Mayur
Had a wonderful experience at the store! The staff were super friendly and attentive, helping me find exactly what I needed. Great selection, stylish designs, and good quality. The store was clean and well laid out. Will definitely return
December 2024 by Sejal Patel
Amazing experience, staff are wonderful and helpful. Lady who serve Janice is lovely, knowledgeable and too helpful. Well managed store
June 2024 by Becky B
Visted the store recently. Lovely layout. The staff were more than happy to help (especially Laura) to give styling ideas and help with sizes. Will be visiting more often.
January 2024 by Chrissie Adey.
Popped in coz a sale was on.
December 2023 by Julie Turner
Fabulous store staff are brilliant I'm a size 2o I always find nice things thereof it
April 2023 by Chrissie Weelands
Grand daughter loved shopping in here.
April 2023 by julie hartshorne
Only seem to cater for skinny young females, nothing for older more mature figure. Wasn't impressed.
April 2023 by Pam Mandare-Woods
Lovely shopChanging rooms are very cold!
March 2023 by my taste
I went today(27/02/2023 @ 16.35) to the Walsall new look and to buy a dress and while I am looking my autistic son 6 years wanted to go down by lift and as he have some challenging behaviour I agree and went down but did not open door and I try to go up again but couldn?t and then press the emergency bell many time two staff members were there and they ignored. After few minutes I could go up and came out from the lift and two staff members laugh laud and one said I looked them ha ha , really disgusting manner of the staff. I won?t go agin to Walsall branch. I am long time customer of new look. But I ask people not to go to the Walsall branch.
March 2023 by Emeral & The Mum
I went today(27/02/2023 @ 16.35) to the Walsall new look and to buy a dress and while I am looking my autistic son 6 years wanted to go down by lift and as he have some challenging behaviour I agree and went down but did not open door and I try to go up again but couldn?t and then press the emergency bell many time two staff members were there and they ignored. After few minutes I could go up and came out from the lift and two staff members laugh laud and one said I looked them ha ha , really disgusting manner of the staff. I won?t go agin to Walsall branch. I am long time customer of new look. But I ask people not to go to the Walsall branch.
February 2023 by Debbie Thomas
It's ok but not a lot of stock in tbh
February 2023 by Monika Fus
I recently visited the store. The staff was friendly and helpful and they will get 5 stars but the state of changing room cubicles is a disgrace. The wall panels are dirty & covered with a thick build up of dust. It was just so unhygienic.
January 2023 by Carl Shepherd
Got what I needed
January 2023 by Cloud Whitehart
I never shop at new look but went in looking for a summer maxi dress. They seem a little pricey tbh. I wanted to try something on but couldnt find a changing room? I guess Im just uninspired. I hate this seasons vivid brights.
January 2023 by daniel pearce
Exactly what a newlook should be like!
