February 2023 by Star Girl
Not many staff on, two machines out of order and other lady behind desk was clearly just having a gossip. Didn?t send me a new card so now it was out of date.
September 2022 by Derick Page
Very underwhelming customer service, the good old days when they stayed open till 3pm for people that have to work on Saturdays
January 2022 by Bee Field
Excellent service from NatWest spent an hour helping me do various transfers and transactions safely.
November 2021 by Steven Micklewright
Can someone please explain to me what is the point of a bank opening, but having no cashiers in order for cash to be withdrawn?
October 2021 by Sonia Watkins
Opening times do not show that the branch but doesn't show that cashiers are not available on certain times/dates. Suggestion should show clear advise about cashiers times etc to stop false information being relayed.
July 2021 by Top Nosh
Outstanding service !Customer care is exceptionally professional, friendly and extremely helpful.Superb team at Walsall.Thank you Joanne and colleagues.
July 2021 by Chris Summerfield
Great service staff very helpful got me set up in no time .
September 2020 by Jyoti Dhanda
Great service! I want to especially thank the member of staff (unfortunately I didn't get her name) that helped me on Wednesday during my lunch hour, providing a speedy and efficient service during these difficult times. She was polite and very helpful. Thanks again!
September 2020 by Bev Williams
Closed my account down with no warning. I had money due to be paid in and paid out. Days later I received a letter informing me that my account was going to be closed and that Natwest could no longer provide me with their services. Left me in S**T street!
September 2020 by Sarah Watson
I'm currently sat in this bank for above 10 mins for a simple enquiry....instead of taking names and asking why the customers are here just serve them it would take less time and re training in customer service would be nice.
July 2019 by Baggie Boy 147
Every time I go in there there's people waiting to get served, they've got 3 cashier desks but as usual there's only 1 serving, at the same time there's people behind the screens just standing there talking just try and get your act together people want to get served and get out.
May 2019 by Shahid I
Opening times on their website should be updated. Not the first time I've been caught out!
June 2018 by Farina Wever
Thank you LIAM BANKS for the great service!!
October 2017 by stacey perry
Wanted to change to NatWest sitting there for 25 min then forgot about ask for next person never again
