January 2024 by Rebecca Stewart
The owner refuses legal Scottish tender, which is illegal to do so. Shaming it's Scottish customers. My family and ancestors fought and died for Scottish equality. How dare this vile human behave in this manner. The only redeeming thing about jhoots is it's staff who deserve so much more than to work for this awful man. Putting his staff in a illegal position to refuse Scottish tender.Treat your staff better than putting them in illegal situations where they would be held accountable for refusing legal tender. The only reason you have any customers left is because of your incredible staff
November 2023 by Luke Shepherd
Zero customer service. Don't answer phones. Local branch scrambling about like headless chickens.Unable to deliver essential medication.
November 2023 by graham hart
I have been trying to get essential medication for a housebound relative in Sidford Devon. I have been told that their delivery services will restart in days. I have had this message for 2 months now. I need to get this medication to her by Wednesday so I have tried to contact branch and head office neither of which will answer the phone at any time. Forget all of the hype about 'excellent service' etc. If you think I'm exaggerating try giving them a ring. You might have more luck holding a seance using a ouija board.
October 2023 by Laura YT
If I could vote it 0 stars I would. I rang the Birmingham (Ermington crescent) pharmacy on Monday to see if they had received my prescription and was told to come in to collect that afternoon. I gave them three hours to get it ready and went in where I was then made to wait an hour before being given less than a third of the prescription. I was told they had my medication but it was in a delivery they hadn?t bothered to unpack yet and to come back in the morning. In the morning I was told they don?t have all my items and that the item I was told was definitely on the delivery they didn?t have. When I complained they suddenly had a few capsules of the medication they could give me for now and they told me to come back later as a new delivery had just arrived as they were busy. I went back Tuesday afternoon, Wednesday and finally again on Thursday after saying they didn?t have it in still they changed their excuse to a manufacturing problem and told me I would have to wait indefinitely or get my prescription reissued from my doctor to go somewhere else. I was then ushered out of the store where they shut and locked the door in my face, closing it on another customer?s arm in the process so they could go to lunch. The medication in question was for pain and the first day I was left in agony before being given a few capsules that wouldn?t last long and left to fend for myself. The staff were RUDE and OBNOXIOUS speaking to me and every other person I saw come in with a horrible attitude problem. On my FIVE visits to store all I saw was them arguing with people, shutting and locking the door on people and declaring they were closed before they were due to be closed and telling people to get their call their doctors to get prescriptions reissued elsewhere. FIVE visits and still didn?t get my ONE prescription filled I?ve just been left to get my doctor to reissue certain items and go elsewhere. NOT ACCEPTABLE.NOTE: The reply from Jhoots pharmacy to this review is misleading as there is only one jhoots pharmacy chain and the store in question does belong to them. They may have another branch in Castle Bromwich but it doesn?t make what the Ermington crescent store did any less true. Instead of saying this it would have been more helpful to address my complaint as the store I mentioned still belongs to you. Please discipline your staff. Complaining through your proper channels doesn?t work!!
October 2022 by Liz Wong
Terrible pharmacy ever. No one answer for the phone call and email, different kind of excuse to deduct the staff salary, debit all the staff salary for over few months, and you can never contact for the area managers as they always have vacation and travel.
September 2022 by Arthur Pickett
The branch in Netherton Dudley west Midlands,the manager is very very ignorant and very very illmannered,should be trained in customer service,so should all the staff there
January 2022 by Marc Wellings
They cut every corner going. Bunch of amateurs, Avoid at all costs.
October 2021 by Preeti Nijjar
Hello jhoot pharmacy levothyroxine boxes joots delivery Orange blue boxes 25 100Thank you
September 2021 by Patricia Braithwaite
Every time I go in to collect my prescription in Castle Bromwich branch. Unfortunately it?s Never ready. The staff don?t seem to know what they are doing. And seems staff keep changing all the time. They?ve got us running to the doctors surgery as they haven?t received the prescription.!! I posted it on Monday it?s now Thursday. Someone needs to call in to watch how the staff are doing something needs to change it?s not fair. .
January 2021 by H H
Hiking prices for children medicine do not use after crisis is over
September 2020 by John Brightman
Over charging for flu treatment i.e. Paracetamol (£8per 32pills) amongst other medical essentials is not on. Low income families can't afford it. Pensioners and others too. I will never ever ever use this so called (caring) company again and call upon others to do the same. IM DISGUSTED. IT'S THEFT OF THE POOR. COULDN'T GIVE A HOOT FOR ANYONE BUT THEMSELVES!
September 2020 by Daniel Smith
Disgusting inflated prices. During a national crisis they are increasing prices by 10-20 times. They should feel ashamed of themselves.
September 2020 by Jahanghir Saman
Boycott. Shameful Chumallies. Overpricing children's medicine when ppl need it most.Typical chumaar behaviour.Innadi Mahdi..
September 2020 by Andy Smith
Charging £20 for Calpol - we will be happy when you go out of business.....
January 2020 by Lottie Malcroy
Absolutely disgusted with the way I have been treated here. I applied for admin position (I have over 6 years experience in administration) and they asked to interview me. They were over 20 minutes late interviewing me and blamed it on miscommunication even though THEY made the appointment. Then in the interview they were incredibly rude and very disrespectful to me. telling me how I'm not right for the position there and I should look elsewhere! Horrible people - rude staff! AVOID! They've been recruiting admin staff for the longest time, no wonder they can't find anyone it's because they're all so rude!Very disappointed and I will not be applying for anything with this company ever again! They can't even be on time!Also your receptionist is far too quiet!
