March 2024 by Rafina Kitty
Constant issues regarding repeat prescription medication. It?s understandable certain medications won?t be completely filled due to stock issues but they don?t chase it up or let you know when to collect the owed medication. They are also very rude and defensive rather than being helpful with medication issues. They have also sent the wrong medication before and tried to blame the van driver. No accountability, and certainly no compassion for people with long term illness who work full time and don?t need the inconvenience of keep having to go back and forth for owed tablets only to be told they aren?t there. Also for medication you?ve ordered, it is never prepared ready for you to pick up, you have to wait for them to put it together in the day even though you will have been told it?s ready to collect. I have moved pharmacies now to a much more helpful one but would just like to give my personal experience for anyone thinking of using this one.
November 2023 by Karen Lowe
2nd booster jab I've had there, very pleased with the service
October 2023 by Gillian Nicholls
PoliteNever wait longSeating too
May 2023 by Ian Sharpe
Very busy, however still polite and friendly
May 2023 by Aya Maher
Excellent service and very professional staff at J Doctor Pharmacy. Thank U.Prof.Aya Maher
October 2022 by adel squire
used for covid booster, very friendly efficient staff, 3rd time ive used this service.
October 2022 by Christine Middleton
Booked it straight away on line, for the COVID jab, first time ever I have been to this pharmacy, it was very busy when I went in, so know it's a popular chemist staff very helpful and friendly almost went straight in for the jab, she was very nice a quick in and out lovely thank you ,,!!??
June 2022 by Gaynor Devine
I've never had a problem
June 2022 by Susan Hope
Absolute brilliant service. When you cant get out the house because your child is sick so rang on the off chance to see if i could get my daughters precription delievered and the lady i spoke to was so helpful (jane) even tho the driver is already out she as put my daughters prescription on to b delivered today! I never have a problem with this chemist i always find the staff lovely and helpful no matter what! Thankyou so much xx
May 2022 by Simon Hall
Called in yesterday morning just for some co-codomol. Checked opening time which was 8am and waited til 8.06am to enter. 6 -7 people in prescription area, no one on counter, no one acknowledged my presence, some walked past to get other things and turned heads the other way. Rude, ignorant and awful customer service. Someone just needed to say, 'be with you in a minute. Only got acknowledged when my mobile rang and I said I was waiting in pharmacy. It is convenient as on way to work and literally drive past but based on this interaction glad I don't use for anything else. Rude, rude, rude.
February 2022 by Asha Manghra
Been using j doctor for a long time thinking it's best convenient pharmacy as next to my GP surgery. It's anything but convenient...always trouble with prescriptions non delivery missing items no communication if cannot get particular medication. More recently staff completely do not know what is going on think there is lack of training in communication which is key. Had word with manager Fiona aimed to rectify problem only to have been left a note to say delivery was missed but was in all day ... asked us to arrange collection my husband called staff said it was at the pharmacy only when he got there couldn't find!! I mean if you know a patient is suffering the last thing they want is thier medication been messed around by pharmacy no one taking ownership making health and stress issues worse. Dont go for convenience go to a pharmacy that cares.
February 2022 by Brenda Jephcott
The staff here need to get their act together. Never seem to know what they are doing! Always kept waiting for prescriptions to be put up.
February 2022 by Jay Me
Really rude and selfish staff dont look after new customers like older customers would stay away the main pharmacist mixed up my prescription then blamed me .
February 2022 by Harold Showell
Precriptions never ready when yougo in even when sent in 2 days before dont put them up till you go in
January 2022 by Aki Kaur
The staff here are rude, inexperienced and slow! Whilst you should be thorough, the amount of time they actually take in issuing a prescription already approved by a GP is ridiculous.
