January 2024 by Suzanne Ferriday
Excellent service from Daniel helpful and professional
December 2023 by Scott Lomax
Super and professional service from Giovanni regarding carpeting and flooring of our new house which is upcoming in July. we were very pleased with the quotes and was about £3000 cheaper than what I thought it would be. Happy New Year and best wishes, Scott and Abby
November 2023 by Jill Giles
Very helpful advisor called Nadeed had lots of patience with no pressure to buy. Very helpful.
October 2023 by Nicola Green
Giovanni was most helpful. I had changed my mind about the colour of carpet and he was able to amend the order and sort everything out for me.Great customer service hence 5 stars
October 2023 by Manpreet Badh
Great experience! Giovanni was very helpful, provided us with useful information & advice. Would definitely return in future!
October 2023 by Olumuyiwa Ojo
The salesman Giovanni was excellent with great advise and options available to us. Definitely recommend him.
September 2023 by grace Mulholland
We went in a few weeks ago and had an amazing experience with Nav who was so helpful. We then returned yesterday to finalise what we wanted and place an order, Nav wasn?t there and we were served by a lady who had absolutely no interest in helping us. She pointed at the most expensive selection of carpets and then walked off back to her desk to eat her sandwich. We walked out within a few minutes and have decided to go elsewhere. So disappointing considering we had such a great experience with Nav, if only we could know when he was working so we could back and get our order with him!!!! 1/10
August 2023 by Bavesh Jawahar
Giovanni was absolutely amazing in helping us decide on a carpet for our bedroom projects - giving us helpful advice on selection, the best underlay and checking colours/stocks. Above all, though, his friendly and non-pushy manner was refreshing and helped us make an informed, but quick decision.As for the store itself, it's quite small but houses a good selection of carpets (and some flooring) and has samples of underlays which you can try out too with your selected carpet. The colours on the Carpetright website can be a bit misleading and it can be hard to compare similar underlays but popping into store is a great idea to see what they're really like and I'd thoroughly recommend it (you can always order online afterwards - colour codes are given at the back of the samples in-store).
July 2023 by Danny Moore
Giovanni was very helpful, was not pushy but offered some great advice and information.
July 2023 by Alan Pratt
Very good experience, sales man Giovanni was very helpful , informative and couldn?t help enough??.I know sales people can all seem this way when you?re spending money ?..but I feel he really was genuine .
June 2023 by Candy Evans
Visiting a friend in the area. Was looking for furniture and saw the Carpetright shop, so popped in. Had a conversation with a very helpful sales assistant named Giovanni who was very informative. He gave me lots of options to think about. I would definitely recommend this store to others.
June 2023 by Isabelle C
Popped into the store on Thursday to have a look around for some flooring for my new build, as soon as we walked in Katie introduced herself, showed us where all the different products were and left us to browse for a while. As soon as we were ready and asked questions she was so helpful, answered all of my questions and made our buying experience a bit less scary! Can?t wait for it to all be done now and will use Carpetright for all future purchases!
June 2023 by paul b (pb)
Popped in to browse for a future project. I spoke to Giovanni, he was friendly, knowledgeable and professional. Even though I wasn't purchasing on this occasion the customer service was great!
June 2023 by owen styles
I came into the store the other day unsure what we wanted the assistant Katie was very informative and knowledgeable and a massive help it was very much appreciated
June 2023 by Tom S
Been in to carpet right on the Gallagher retail park today and Katie helped me pick a colour and work out a price. As soon as I get a moving date I will be back in. Thank you for your patience Katie sorry I took up so much of your time?
