September 2023 by Robert Hall
We first approached Broadway Kitchens several years ago after researching several bespoke companies to completely design and install our new kitchen. We were immediately drawn in by their warm and friendly welcome and obvious product knowledge. Knowing they had their own factory in Walsall also gave us the confidence to press ahead with Broadway.Sat is a great communicator and he was happy to meet with us on several occasions to discuss the nuances of the space we had available and what we wanted to achieve. An early morning meeting with Sat also meant we were offered breakfast along with our coffee.Everyone wants low prices, great service and high quality fixtures and fittings but this utopia does not exist without a little understanding and cooperation. By emptying out a lot of our old kitchen we were able to save on costs but even here Broadway offered to take our old units away and offer them, free of charge, to someone who could use them. I liked that.Design, units, colours, worktops, units all sorted, we moved onto the fitting. We had a specialist fitter but we also had Amo, who project managed, and seemed to work 18 hours a day. The end result was transformational and it achieved exactly what we wanted. We were genuinely impressed by the time the dust had settled.In fact we went back to Broadway a year later when we wanted our utility room upgrading to match the kitchen and that has now happened.Last weekend I noticed our sink was leaking around the stainless steel sink so I rang Bekky in the showroom to explain. She rang back an hour later and said they would send a fitter tomorrow morning at 9.30 to sort the issue, which he did.I need to write a review for these guys??.Robert & Kay HallService: Custom kitchen cabinet construction
