January 2025 by kamrul islam
Food delivery waiting 45 & hours why ??????????
January 2025 by Kam Ash
Good store all in one floor and top floor for a kids area play area
December 2024 by Karen CRAZY
I have been to this Asda for years, and I think it?s ok, it?s better than blowich asda.
I think the staff do the best they can especially with how I have seen customer treat them specially at the checkout. I have seen people being ridiculous rude and dense to staff members and the staff members continue to help.
I worked in retail for a long time so I understand that security has to be specious of everyone - I saw a comment about how this man told a security guard who was hoovering around that he make more than him, but if he makes more than him he would have enough intelligence to know what manners are and that people are just doing their jobs, they don?t know people on a person level so they are going to look at everyone.
I speak personally to many of the staff and many are lovely and are ready to help but I have seen it time and time again that customers have no patience, I have seen the staff helping someone and other customers shouting, or clicking or just being generally rude toward the staff?
What makes this store bad is that it?s in Walsall and then people that go in are rude and what ruin it. People truly need to learn manner and thank you.
Chavs are continuing to ruin this town.
December 2024 by Sue Raynor
Grandaughter's glasses broke and local Asda at Great Bridge couldn't help (as for under 16s you need a manager and he was off ill). They said Walsall branch had an opticians i could try. Anyway, I called ahead to check if they could help first and they were very helpful and said they'd have a look, but should be able to sort them. They ended up fiting the lenses into new frames. Fast and friendly service, saved the weekend as she's blind as a bat without them! Thank you so much!
December 2024 by Mohammadullah Safi
My parents are 60years old visited Asda st.mathews today. My dad asked one of the staff about price on cola drinks. The cashier explained to my dad that he it should go thru Asda Rewards app. My dad is not good with digital technology so the cashier sorted it out. After complating the transcation, my dad said to the cashier that, she is looking angry, and there is something called « Customer Service» Because she is working in Asda so as staff she should help the customer and she needs to treat people with respect, especialy the vulnerable people. She replied that she is not his servant and he should Get it out of the shop. Further she called on the security on him. The security guard asked my dad to apologize to the staff. This is disgusting and the staff & security guard should be a Shame of themselves to treat old and vulnerable people in the stores.
November 2024 by S
Lovely respectable customer service assistant named Dinesh helped me by putting my heavy drink can cases in the trolley. He is always so helpful and considerate and always helping customers! He is a credit to the store.
September 2024 by Gen X Simmer
Abysmal. Never had a full delivery always items out of stock. Subs are a joke. They've just delivered my shopping at 5 when I ordered it between 6-7 good job neighbour is in and of course no one is picking up the phone. Wished I could pick a different store for my delivery
September 2024 by Amie Bird
Love asda cannock so much variety ?
August 2024 by H A
Have staff on their feet constantly, I asked one who had a limp if they're allowed to sit down and they told us they're not allowed to, ridiculous that this happens in America, no need to bring it to the UK.
June 2024 by Ali Riaz
They gave me wrong change, i told them they gave me wrong Change but they didnt did any thing
Bad Customer service
June 2024 by M.Y 115
Easily accessible. Good options.
June 2024 by A
They gave me wrong change, i told them they gave me wrong Change but they didnt did any thing
Bad Customer service
May 2024 by Woz the fox
No Cinnabon
May 2024 by Shaz
Lovely and clean store. Staff are always helpful. There is plenty of parking available all the time. Parent and disabled parking are available too.
April 2024 by Lyndon Webb
You get no answer from the store on emails
