November 2023 by Udaykiran Kalyanapu
I like product range at Wickes, but Very bad customer service at Minworth.Mainly the lady at tills,I visited many times and same experience. I hope management will make difference.
October 2023 by Chief Poncho
Absolutely perfect store for any home improvement needs. It?s cheaper than B&Q with lots of deals & offers going all the time.A great range of choice, along with their own products which come in slightly cheaper that any other market alternatives.Easy returns to any of their stores.Check their website for any information anout products which also shows store stock which is super helpful :)
October 2023 by menduh baytoz
l needed shed felt shelf was empty only one was on the floor which was out of shape l asked them to give me one without damage from top shelf they were trying to give me the one already damaged.l said can fiil your shelf up so l can get one.than said 30 minutes waiting l said why fork lift is on charge and asked big store like this depand only one fork lift and only lunch time it's is out of charge .l didn't believe them any way if Wickes bankrupt soon doesn't surprise me
August 2023 by mystery gang
Went in today, lady at counter Murdelayna or something like that rudely said 'This is the exit' like I deliberately walked in that way, I said oh I'm sorry and walked back out to go through the correct exit.She didn't bother saying don't worry its fine. Some staff are really kind, on the other hand a lady went out of her way to give me a carrier bag for my door handles as I decided I need to go back into the shop for something else. Try making the world a better place for people, we're all going through struggles.
June 2023 by Sue Shaw
I bought 5m of Lightweight Plastic Track. I didn?t need 5m but the only other pack size (1.5m) was too small. I can honestly say that in over 50 years of DIY, this is the worst product my husband and I have ever had the misfortune to use. It comes coiled in a box 35cm square and has to be straightened. The instructions say ?gently straighten the track, warm water may help. This is as much use as ?first catch your rabbit? in a rabbit pie recipe. We used warm water, a hair dryer and lots of swearing but the finished installation looked like a switchback ride. Totally dissatisfied and at a cost of £16.
May 2023 by Wayne
Every time I go here the staff I come across are unfriendly, unhelpful and generally seem miserable that they work there. The store itself seems very disorganised in places. On the plus side its conveniently located and parking is decent (Probably because its a last resort for people). I doubt Wickes will even respond to this review as they haven't with others, I suppose it shows how much they value their customers.
May 2023 by Waynes Travels
Every time I go here the staff I come across are unfriendly, unhelpful and generally seem miserable that they work there. The store itself seems very disorganised in places. On the plus side its conveniently located and parking is decent (Probably because its a last resort for people). I doubt Wickes will even respond to this review as they haven't with others, I suppose it shows how much they value their customers.
April 2023 by J J
Ferlynn really helped me out. I see her nearly every time I purchase materials from wickes. I'm sure it's a difficult job with not alot of appreciation. But I really appreciate your help this morning Ferlynn
February 2023 by Danny Kalsi
Just can't believe how expensive everything is
February 2023 by Helena Blount
I will never go in this store again, the staff are so rude ?
February 2023 by Rain Weathers
Long story short, had been seen by a Karen Khan about a kitchen. We had a few issues with the delivery as well the fitter they hired to do the job and was told she'd be available to help whenever needed. Low and behold she was always unavailable, which was very frustrating. Puts me off from using this Wicks in Minworth.
October 2022 by Arshad Mohammed
These days DIY enthusiast struggle to get advice from specialist at these store because there aren't many left. However, I was fortunate to find a very helpful person at the Minworth store with the knowledge and understanding of an expert. I didn't find what I was looking for but found suitable alternatives to meet my needs. I have always found the prices at Wickes better than their competitors in general. I don't normally award 5 stars but the support I received was exceptional.
October 2022 by kevin smyth
Very good quality and friendly staff thank you
October 2022 by sarah hill
Staff are really rude with a cant be bothered attitude acting like they dont want you to ask them a simple question on last two accassions went to buy paint said was in stock online drove to store only to find it isnt i wont go here again i will take my money else where.The staff need some training in customer service or get another job.
October 2022 by Rafal Jackowski
Staff completely useless!!! I was looking for cordless screwdriver and couldn't find proper tool. Three of wickes employees just turn direction and that's it. Not recommend at all.
