September 2021 by Angella Rodgers
Great to be able to see such a great selection of books.
September 2021 by Olivia Bergin
Lovely book store with a mazing prices and even better books for all ages.
September 2021 by Tom Owens
Great selection of books. You are allowed to browse through the books without being harassed by sales staff, but staff are available to help if required.
September 2021 by Zoe Margetts
Lovely shop, with great layout. Only real issue is the lack of access to upstairs if using a wheelchair or pram
September 2021 by Stuart Foley
Lovely store, great choice
January 2021 by Ruth
I returned a book to the Sutton Coldfield store today, as my nephew was given two copies of the same book for Christmas. The book was still immaculate so the man serving me agreed to give me a refund. He took the book and my purchase receipt off me, asked me to sign a refund receipt and then said thank you that's sorted now....meaning you can go now. I asked him for the money, I paid cash so was due a cash refund, and he insisted he had already given me the money. I had to argue with him and turn out my pockets before he begrudgingly gave me the cash. He was rude and may as well have called me a liar. I got no apology from him when he realised it was his mistake and not mine. I certainly won't be visiting that store again.
November 2020 by Mark Evans
It's small and compact. Nice enough for a quickish browse. And it's nicely spaced out.\\nI'm not sure about wheelchair access to the first floor. I haven't noticed anything to say you can. The staff seem friendly and knowledgeable and willing to help with any issues you may have. Well they can if it's book related.
November 2020 by Dawn Jordan
Always friendly staff, quick and efficient at serving you. If you can't find a book they take you right to it. If you want a recommendation they always have one at hand. I always order my books from there and always receive a text to say it's in as soon as it is in. Fantastic place, fantastic staff who are extremely knowledgeable in authors and genres and very happy to help
September 2019 by 1967 Windy
Hello really friendly atmosphere. Staff helpful. Nothing too much trouble
August 2019 by Geoff Wilson
Easy ambiance and good selection of books. Excellent, friendly and knowledgeable staff. One major disadvantage is that there is no disabled access to the upper floor. A minor disadvantage is that there is no coffee available or reading area. Overall an excellent bookshop always worth a visit. 4.5 out of 5.
August 2019 by Holly Stanier
Lovely shop. Staff are always extremely polite and helpful.
August 2019 by Paul Kearns
Some good bargains to be had on the right as you enter the store.
July 2019 by Mark Lackner
Helpful staff but the books we wanted were not in stock, but they could order them in for Tuesday.
July 2019 by Deborah Morris
Have a big choice of books, but went to a book signing. I'm not a reader but if you are would be a great choice, bit like a kid in a candy store.
June 2019 by Ewen English
Staff are very helpful and knowledgeable. If the book you want isn't in store, it can be ordered and collected in days.
