November 2023 by richard baker
They had everything I was looking for,,the staff were great and helpful would certainly recommend ?
August 2023 by Sallmeen Audhali
Never knew a racist this place is, my son has been there nearly 4 months and gets only 1 4hour shift per week, while the other get 4 or 5 shifts. Also not paying him what his earned.......just look at his review the best of the lot
June 2023 by Lee smith
Hishaam was excellent was when helping me find a suitcase . This young starter is going places. Unlike the other 2 who had enthusiasm about them. Well done lad
April 2023 by Thomas Tattam
Decent shop. friendly staff, reasonably priced.
November 2022 by JP
Whilst in store ( Gracechurch Shopping Centr) with my beloved pooch at 13.45pm on 23.10.2022, I was approached by the rudest member of staff ever.I was told that dogs are not allowed in the shopping centre and asked to leave.I replied that I was in store a couple of weeks ago and the member of staff I spoke with said pets are allowed.This member of staff is obviously a pet hater and did not care what I was saying.She told me that the other member of staff wad wrong and insisted on us leaving.I am a valuable customer and have spent hundreds of pounds in Sports Direct and this member of staff has just lost the company a good customer.Sports Direct need to have a consistent level of training.Disgusting, Unacceptable treatment of a customer.Shame on you.
August 2022 by William Palmer
It's OK good choice, very friendly
August 2022 by Gemma Ibbetson
Went in for 3 pairs of trainers. Made to feel like we were pestering the staff. One even huffed at me when I asked him to see if they had a particular size. Only came away with 1 pair, and that's only because my daughter loved the pair she found. Wont be returning here again .
July 2022 by Keith Fisher
Great sales on 70% off all sales I was very impressed
July 2022 by Ian Green
Nice store kept clean and tidy with helpful staff.
July 2022 by Sheila Day
I visited SportsDirect yesterday and am completely satisfied with the service I received. The male sales assistant was very helpful.
June 2022 by Christoph Richthofen
Staff need more training regarding treating customers with respect and courtesy when there's a problem (rather than accusing them of "just trying to make excuses" after the customer has flagged up a genuine concern about the safety of one of their products). Also no hint of any apology that the manager had unfortunately supplied me with the wrong football studs. Very disappointing and surprising attitudes in this store.
May 2022 by Bryan Webber
Fantastic store, hardworking helpful staff, great value products, ?
May 2022 by Jon C
AVOID THIS STORE. Issues with faulty Nike trainers, initially spoke to Maria who was lovely, polite and helpful. Once I had found replacement trainers the experience was ruined by the store manager who refused exchange them and refused to give me his name.When he described my issue he described a faulty item, but refused to admit there was a fault so would not exchange them. I requested he send them to Nike for inspection as I believe them to be faulty and he refused.I am now having to complain via their website to now get a refund as I now longer want an exchange and do not want to deal with this company. It was a £48 pair of trainers, yet he is more prepared to have an unhappy customer who no longer wants to deal with Sports Direct than exchange them. Pathetic.
May 2022 by Guy Taylor
Much like most other Sports Direct stores I have been into the staff are rude and are in desperate need of learning to deal with customers. I think I'd rather spend more online with £4.99 delivery charge than deal with snotty store assistants who really need to learn how to work with people instead of act as if it's a chore. The store manager was great and very helpful but as for customer service that's it, she either needs to rein in her staff or they all need to go on customer service courses!
April 2022 by Adrian Hamilton
Can't knock sports direct..lots of bargains and variety.. good quality products contrary to popular belief, for this price I've got no complaints.
