November 2023 by Richard Aldridge
Had a terrible experience at this forecourt and pursued a complaint via Shell UK. After 5 months they are still investigating and have come to the conclusion that they really do not care. One star is one too many i am afraid.
November 2023 by Hannah D
the only place worth visiting in the west midlands. lovely staff
July 2023 by Sajid Hussain
Hi morning shafte staff to roud time is 8:15 morning 7/7/23. I refill very morning i all way using shell
May 2023 by kylie martin
Always fuel spills on forecourt, never any gloved or tissues and staff are like robots. They are just either talking to each other or are plain rude. Never buy goods from the shop as they're ridiculously overpriced.
May 2023 by Aydy TV james
Like any other standard shell
April 2023 by tony tooze
Ok petrol station with a good little shop, prices are always slightly above the local prices which is disappointing
April 2023 by kamaljit poonia
Went to put my petrol in this morning I am disabled and I usually phne for them to come out and put my petrol. Myslf and husband been using this petrol station in Mere green, Sutton coldfield for 20yrs. This morning they didn't answer so I asked a customer to let them know that I was waiting for assistance. The customer said I will do it which was so kind, she told the them inside that I was phoning and needed help. The reply she got was disgusting and other customers also heard her reply was if the phone wasn't answered then I should have gone somewhere else we won't do it. Neve had discrimination in the way it was handled by one of your staff and should be sacked
February 2023 by Ray Jason
10/10 would recommend
November 2022 by Sinead Maguire
Appalling customer service, lazy arrogant and rude cashier
May 2022 by Gggg Ggggg
Place and pumps are filthy, customer service under a corner carwash level, employee with no manners. Been using shell for ever even for my business, had business cards and everything. But this ugly ignorant and the state of the this garage is just pushing me away. I'll never use shell again, even if I pay more for fuel somewhere else and that's what I'm gonna advise my family and friends too. Big dislike!!!
May 2022 by david cooper
Will boycott Shell from now on after kicking hardworking people in the teeth by announcing such kind of profits
May 2022 by Nate B
From my own experience this Shell is a good place to top up with fuel, but I will bare the many responses with a Cashier who I presume I have not seen before.I would recommend people to come here off my own experiences.
January 2022 by Nathan B
From my own experience this Shell is a good place to top up with fuel, but I will bare the many responses with a Cashier who I presume I have not seen before.I would recommend people to come here off my own experiences.
December 2021 by Shihab Hossain
Very poor discriminatory behaviour displayed by the cashier.My son, in school uniform, went to fill up his car with petrol this morning and was kept waiting for an inordinate amount of time before the pump was activated.When my son challenged the cashier as to why it took so long whilst paying, his response was "you can never be too careful" to which my son countered "what is that supposed to mean?" to which his response was "well you are a teenager" (?!).My son then responded "well I fill up here all the time, live locally and it does not seem fair that you activated that (mature) gentleman's pump and not mine" to which the cashier finally apologised (twice) and retorted "thank you for shopping at Shell".Well with that kind of attitude it'll be the last time!Seemingly our money is not good enough for Shell. Besides the Esso down the road is always cheaper.
September 2021 by Diane Wood
Very dissatisfied with your cashier 21/08/2021. Time 23.15. I had just finished work.. His attitude is disgusting. He gave me the wrong product. As it was dark I did not check... He never once interacted with me .. No manners and the customer before me was also very dissatisfied..
