January 2024 by Dorothy Cole
Brilliant As Always xx
January 2024 by Michelle Miles
We went there today and spoke to the store manager Steve regarding my new puppy he was helpful and full of advice?.. help put my mind at ease.thanks
December 2023 by George Dimitrov
The labels of the items don't match the price you are paying at the till!
December 2023 by Simon Ellson
Small store but well stocked
December 2023 by lorraine rogers
Plenty of food options to feed my dog.Lots of toysLots of clothing options tooVery friendly staff, who are very knowledgeable and offer advice when requiredAlways a lovely place to go to as meet lots of pet owners
November 2023 by Lola Cole
I was served by a lovely lady called Sam this evening. She was very helpful and helped put on a coat on my dog. She was very friendly. Very pleased with service I received wish there was more helpful like her. Will visit again!!
November 2023 by Julie Higginson
Quick and easy to order online. Kept up-to-date on progress of order.Staff was very friendly in the store, even offered to help me carry my order as it was very large
October 2023 by Julieanne Garfield
Big automatic doors and plenty of room to get around with my power chair.Everything is set out well, easily reached and assistants are actually available on the floor to ask questions of.Prices not too bad, good for larger bulk sizes of food, especially for hypoallergenic dog food, which we struggled to get elsewhere.The cashier helped sign us up for an app and we got a discount off the big selection of dog food we were trying.Disabled parking spots available outside, open until later too.Would recommend as helpful and friendly staff.
October 2023 by Joy Millington
Go here a lot for pet products,, lovely variety of all goods.
September 2023 by Steve Whittick
Collect items which i ordered on-line. Unfortunately had an issue. Young lady was very helpful in resoving problem. Very good customer service. Thank you. Princess Alice Branch.
September 2023 by Robert Partridge
Everything you need for your pets and if the item is not available in store they will order it for you.
July 2023 by John ?Bootig? Hallam
Staff are not very helpful
July 2023 by chris davies
I have never ever been in a store with such rude unhelpful staff. On principle I would not recommend or ever go in this shop again. I am a pensioner and on walking frame. I don't expect special attention. But when told very abruptly it would take 5 minutes before I could be told where a product was. First time i gave them the benefit of perhaps a bad day but happened on 2nd visit . Ended up going to halls aquatic centre.very helpful there . So they get my custom.
May 2023 by Claire Elizabeth Vickers
Second groom at the Sutton groom room, groomed by Emily! Amazing! Really happy and did exactly what we asked for and more! Thank you!
May 2023 by Joseph McMurchie
Shop looks nicely presented. However, staff aren?t very well trained, I had two Royal Caine vouchers. I was told I should have printed the voucher and not use my voucher from the phone, although this wasn?t stated on the voucher. None of the staff were trained on how to use the voucher correctly, I stated a number of times I had two vouchers. In the end I paid for 2 lots of cat food and was told I?d be issued a refund, during the whole process I felt as if I was causing problems and the staff just wanted me out. I most definitely won?t be visiting the Sutton store again.