December 2023 by Anam
Very friendly staff. Always clean. Pleasant experience
December 2023 by Geraldine Blake
None of the staff want to serve at the till. Waiting in queue while 3 staff members were either chatting or pretending to look busy (nothing they were doing was critical and even if it was they could have informed of when someone would be available). No acknowledgement or consideration that people were waiting at all, very rude actually. They need self service machines if they can't get the staff that value customers.
May 2023 by Ian Ian
As all the other next stores
February 2023 by John- The -Red
Helpful staff plenty of choice
September 2022 by Robert Adams
My son and I both required a formal shirt, a casual shirt and a suit each for an upcoming wedding. Next was the first place that we thought of and our local store is Princess Alice Drive in Sutton Coldfield. We went to the formal shirt rack first. All of the shirts that were not white were slim fit. Neither of us is overweight but we are men and have male physiques. Our shoulders are broader than those of the average twelve year old boy, so slim fit shirts do not fit. Disappointed we looked at the casual shirts that were single colour with button down collars. Two racks each of light blue, dark blue and green. Racks of them were available and every single one without exception was slim fit. We didn't bother to look at the suits as we are pretty sure they would all be slim fit. Surely this is discrimination. Next obviously have an agenda here. We walked out of the store and took our business elsewhere, to a store where regular fit clothes and slim fit were available. We would have spent £132 on shirts alone. I am so glad that with a recession looming that the Next stores can afford to discriminate against customers.
September 2022 by Jessie Gordon
Merian the manager is a lovely bubbly person very polite as all the staff are at this store can't do enough to go out of thier way to helpAlways at hand to helpWell done great storeRegardsMichelle loyal customer
July 2021 by Helen G
good range of kids wear
July 2021 by Chelly Gordon
Visited the store today since lockdown staff are lovely very helpful and polite Wendy couldn't do enough for me lovely lady and all staff so kind and helpful
January 2021 by Jessie Jessie
Visited the store today since lockdown staff are lovely very helpful and polite Wendy couldn't do enough for me lovely lady and all staff so kind and helpful
September 2020 by Sbass51
Had Spicy bean burger and chips and was AMAZING! All washed down with a cup of tea. Fast service, staff helpful, especially Manageress Tracy! Please can you bring back the Green Coke to the Cafe please?
September 2020 by Richard (RichieKing)
Great product range for men, good quality and good selection.
July 2020 by Alex Ferguson
Friendly staff and uncrowded.
July 2019 by T. De
Good for children's clothes
July 2019 by Jawden
Great Shop with lovely staff who are always there to help you out when you need them. I was going to rate this place 4 Stars because the Men's clothing section didn't seem to grab much of my attention. But I'm giving it 5 Stars because somehow my Mom spent over an hour browsing around. She must of loved it! 5 Stars to you, Well Played :D
April 2019 by Izzy stevenson
Too cramped. Felt like I was picking stuff up as I walked round the shop