January 2024 by Rose
Absolutely fantastic customer service! We had some very specific items we were looking for and Mohammed was absolutely incredible, really went above and beyond to help us. Very down to earth gentleman with a great sense of humour! Always great meeting a fellow car enthusiast as well! He is an absolute credit to the store and we were over the moon with our service. We'll definitely be back for more aviary supplies!
December 2023 by Paul Rae
Poor customer service, inconsistent pricing, store very untidy based on recent visits, and certainly in need of a revamp.
December 2023 by Shani Lomax
Had my bathroom designed by Jennie....upstairs. We turned up several times, without notice and she was always willing to help us. My bathroom ended up lovely....and Jennie was great, from start to finish...thankyou.
December 2023 by Lee Bowen
I do like Homebase, it does have nearly everything you need for DiY....but the other week I was after a tube of Unibond grout, so I popped in to get some as i was close by....it was £14. I did a price check against it on Amazon & Asda & it came up at just £6. I asked at the service desk if they would do a price match for me & a very firm reply of "No, we don't" came back at.How stupid of them, how can they charge over double the price & hope not to be asked on a price match....a sale lost.From now on, before I go to buy anything from there I will price check it first
December 2023 by Kieran Wiggins (Nanny's boy)
Prices are a little high but it's never busy. Plenty of parking and staff are happy to help
November 2023 by U N
Overly priced I got the same paint at wicks £2 cheaper for the same size
November 2023 by J Chamberlain
Teresa on the tills couldn't have been more helpful to us, she should be commended by her managers for the way she treats her customers. I'm not one to normally leave a review, but felt the need to as she went above & beyond to help us. Please thank this lovely lady, she even asked if we needed any help to the car.
November 2023 by PurezGhost Gaming
Love this shop for all my DIY and so much more very helpful staff would highly recommend
November 2023 by diane mary mccabe
Very helpful staff. Had some good items for sale. Not bad price either.
October 2023 by froggylou 12345
Really rude lady at the till. My mother brought come christmas tree ornaments and we asked if there was any news paper. She rudely responded and asked my dad why can't we put them in my walker. We said we are in the car so my walker needs to fold down. She rudely said oh so you are in the car. We said we needed to get home and didn't want them to smash and she said they hadn't got any news paper because all the christmas stuff was new in. That last bit was all she needed to say the rude comments were very unprofessional it is not worth coming here to put up with such comments and dirty look
October 2023 by steelneedles
Only two staff seen in entire store. Neither was able to price a mirror we'd seen and it was not even in the brochure. Tried phoning around other branches but same recorded message to phone back later or visit website. Seems that their only purpose is to take money from customers who know exactly what they want. Useless.
October 2023 by Tracey Sabin
Went to homebase tonight, was helped by a young lad named Jack he was very helpful an friendly, even carried my heavy plaster to my car or me would definitely go back again, he even showed me the best paint to use when I need it
October 2023 by Mr G Dot com
Nice shop, nicely payed out. Good selection.
October 2023 by Jed Cure
Really good store friendly staff really good service ? ?
October 2023 by Stacey
Super friendly staff and helpful. Got everything I needed with ease. Nice and quiet in evenings.
