January 2024 by Aysha Summer
Sylvia was so lovely and helpful. I had asked about a pair of earrings to exchange, she took down my details and called me once they were in stock to go in and collect them. She was very helpful on informing me about the care packages I can have for the earrings.
December 2023 by Kieran Rennie
Spoke to Sylvia and Josh today they were fantastic and sorted me out quickly and effectively, the watch adjustment was a nice touch.Any information I needed was given effectively and effortlessly will return in future for sure
December 2023 by Robert Din
The assistance from Sylvia, who helped & served me was excellent I would certainly recommend this store.Robert Din
November 2023 by DJ TopKat
Excellent Brand on the Sutton Coldfield High St. Friendly Staff. Clean & Blingy atmosphere.
September 2023 by Terrell
Josh was brilliant! amazing service acknowledged me as soon as I stepped into the store and very helpful and delivered brilliant service if anything I?ve found my favourite H Samuel store in Birmingham and I?m definitely coming back to see Josh and the team?
August 2023 by Pauline Wright
Popped in today to see about getting my mother's wedding band resized, Josh and the two ladies (sorry didn't catch your names) couldn't have been more helpful. Very reassuring considering it's such a treasured piece. Only down side was I had to leave poor mom out in the rain as there is no direct access for wheelchairs. They do have a ramp, which they sorted almost immediately, but it would have been nice just to wheel straight in.
August 2023 by Janice Pritchard
I went to sutton branch, and was greeted by very friendly staff. Sylvia was amazing and very patient when i was choosing my jewellery. Thank you so much Sylvia you was most helpful, and found just what I wanted.
August 2023 by Cesar Dolczewski
Girls from H. Samuel shop were brilliant :) They were so polite and pure professional in every bit. I am recommend this shop to anyone who live in or near or just passing by Sutton Coldfield.
July 2023 by sulman mason
Went in to buy a g-shock that I?ve walked past about a 1000 times, so had to get it. The lad that served me was awesome.
June 2023 by Adam Edwards
Great shopping experience with Sylvia from H Samuel. She found the watch I wanted, she set the current date and time for me and told me about the various add ons I could order if I ever needed. Overall Sylvia provided great customer service and I would definitely recommend shopping with her to any of my family and friends.
May 2023 by Mark Cooksey
What can I say fantastic service I went to h Samuel Sutton Coldfield on the 06/03/2023 I purchased a necklace my mom passed away and left me a bit of money so I treated myself the service from jane and Ben was fantastic I will definitely shop there again many many thanks Mr Cooksey
May 2023 by Ashleigh McAllister
Visited the store on Bank Holiday Monday to be greeted by Sylvia who was fabulous. Sylvia was really helpful and knowledgeable. Thank you for all your help.
April 2023 by Jennifer Hirst-Kelly
Great service. Sylvia was very helpful sorting my chain. Thank you
April 2023 by Liam Ross
Lovely Friendly Staff, Good Customer Service. Very Helpful.
April 2023 by peggy chase
Served today by Sylvia. Great friendly service, like being served by a friend. Very helpful and informative. Also the young man got a seat for my husband to sit while waiting for me as he?s blind. Very courteous staff. A very happy experience. Highly recommend a visit . Thankyou both.
