February 2023 by Rob Linton
The friendliest Costa I have ever visited. This feels more like going into a local independent coffee shop, with all the benefits of the Costa menu, but more than usually friendly engaging staff. If only Costa could bottle this atmosphere and spread it throughout the network!
February 2023 by kylie martin
Quite nice location with seating outside..queues are normally short
January 2023 by Nita White
I Enjoy Costa Coffee at Princess Alice, New Oscott. The service is great.
December 2022 by Ann Balshaw
Coffee good, service slow and very crowded, better layout needed to accommodate coffee drinkers.
December 2022 by Joanne Parry
The staff are amazing, always so friendly and helpful
November 2022 by Anna Olesinska
Very busy for a sun lunch time. Service nice but cleanings cam be improved.
October 2022 by Z3979CGalexandern
I use this Costa more or less every week. I met my Mom her today, however zometimes it's getting a coffee on my way to work, popping out for a coffee, meeting friends and family, etc. Always greeted with a smile and the coffee is always great. I live a 2 minute walk from this Costa so is extremely convenient. It represents the brand so well.
September 2022 by Savvas Hiou
Just had coffee and cake. All good
August 2022 by Jennifer Munn
Lovely staff very helpful will definitely go back again
August 2022 by Jess Griffiths
The best costa in Sutton coldfield, the staff are so friendly and always bring my drink over for me and make a fuss over my baby.
July 2022 by Rebecca Liq
Staff are wonderful here. If you want a warm and friendly Welcome then this is the Costa to visit
June 2022 by SHAN
first time ordering at this costa, the woman serving me was rude and dismissive towards me and ignored me started whispering to other staff but as soon as another customer behind me ordered the customer was met with happy faces and got served with customer service that i was not provided with. honestly this made me feel as if i was somehow less than. wont be coming back and would not recommend.
June 2022 by Arun Allen
Really very friendly staff, moreso than typical Costa service which is very good. Allowed me to set up my laptop and showed me the tables with sockets. The Latte and Hot Choc were delicious as usual, heated extra hot as requested. Can't ask for more. Thank you.
June 2022 by Andy Lane
Better than most costas , still have to pay for a sachet of sauce though , how tight can you get ??
May 2022 by Vicki Gibson
Best Costa in the area. Store is always clean, staff friendly and just a lovely place to enjoy a nice coffee and food x
