December 2023 by Nelcita Akram
My daughter had her ear pierced, and the staff were very helpful and explained the process patiently to us.
December 2023 by cherie feeney
I sent my teenage daughter in for some hair glitter. I had seen it online for £2.50 plus 20%, off, however it was not available for delivery.My daughter was then taken back at the till when the amount was higher than I had told her.The member of staff was impatient and extremely rude stating that "obviously you don't have enough can you move I have other customers to serve"Another customer even commented to the staff member she didn't need to be rude.0 stars for customer service
November 2023 by Bernard Wilkins
Lovely shop with plenty of products all reasonably priced. Helpful staff. Thank you.
October 2023 by Kinga Krzewska
Quite small shop but staff in lovely. Products a bit pricey but maybe because often are "sales" like buy 3, get 3 free or something. Great shop for gift ideas for primary school girls.
October 2023 by Jamima S
I popped in on the off chance I could get my 4th piercing. I was greeted by a helpful supervisor who was amazing great customer service and excellent knowledge. Highly recommended ? I didn't take the ladies name but it was last Saturday 7th October 2023 about 11am. Thank you
October 2023 by vahid K
I went on Saturday morning to have ear piercing she was nice and friendlyThank you
July 2023 by Helen Mason
Excellent service from experienced staff for ear piercing
June 2023 by Ríta Geïn
Overpriced, poor quality items.
April 2023 by John Wood
Its exactly what you expect, lots of choice and good prices
April 2023 by Hilary Bradney
Like everywhere else it has become expensive.
March 2023 by john smith
I visited the branch in Sutton Coldfield, well stocked & very helpful staff
January 2023 by Ian
A normal Claire's, quite small inside but has a lot of items on display.
January 2023 by Drelb 370
Super friendly staff, ably supporting the wishes of our daughter to have her ears pierced.
November 2022 by Madalaine Mason
Took my daughter to get her ears pierced yesterday the piercing itself was fine though there was literally one staff member in store managing the piercing station and the cash register at least 3-4 customers entered whilst my daughter had her ears pierced with most leaving before it was even finished and the member of staff seemed to have limited experience with children from the interaction she had with my daughter the member of staff was more focused on selling the most expensive earring than satisfying the customers actual wishes i asked for a sterling steel piercing which i was told has a higher chance of infection and i should get a more expensive piercing ranging from £55-£90 Im appalled as this is completely false information stainless steel is very durable and does not tend to interact with bodily fluids which is what actually causes infection then after id got home realised id been given the rapid cleaning solution which at no point i asked for and is obviously more expensive than the regular one i would not recommend or return very uncomfortable service and misinformed staff
July 2022 by gemma walker
Fabulous place, my daughters love it and always friendly staff