March 2024 by claire davies
The staff here are always very helpful.I only use specific stations , this being one of them.This station is clean and always reliable to have petrol.They have everi return and collect which is very handy ,also an Amazon locker .Car wash and jet wash .Screen fill up and air for your tyres .Best of all the staff are always bubbly . They know us very well now .
February 2024 by Ahmed Raza
Had a bit of a problem regarding payment for the car wash, young lad at the till (Umair) was of great help. 10/10 Customer service give him a raise!
December 2023 by Peter Jones
Lovely staff young Asian lad very helpful 5 starts from me!
September 2023 by Andy Lambert
Check your change!!Was short changed again here!Once I can accept as an error, twice I think is deliberate!!
June 2023 by Tommo Rides
My financial drop in the ocean of using this BPs car wash as frequently as i do isnt going to affect them in the slightest.I will never be coming here again after todays experience.Went in to get a code as polite as i could be after waiting for around 20-25 minutes in the queue for the wash to be told "your car is too long" and "you have a roof rack, take it off".If you feel this way, come out and tell me that i cannot wash my car instead of wasting my time, you have cameras.First of all, its not like i was washing a Limousine and secondly the roof rack is BOLTED to the car, it will not damage the machine, nor come off in the wash whatsoever, they are load bearing, i.e designed to carry loads etc.I know this because ive washed cars here numerous times and seen them numerous times being washed with roof racks/bars on.So whoever the member of staff that was working here today at around 11-12 o clock is, needs to sort his attitude to future customers out.
April 2023 by Frenzy Lato
If I could give 0 stars I would, worst customer service imaginable if you want to be disrespected by miserable sad old man then go... we had a minor misunderstanding but because I stand up for my human rights , I pay my taxes and when this guy refused to serve me when I had 0 miles I will never ever pay taxes to this petrol station ever again!!! Avoid forever indefinitely at all costs , please shut down this water diluted petrol station , the guy thought I was gonna Rob him but I pay my taxes so technically I'm getting robbed, he's abusing me ask yourself where does BP taxes go? It's all questionable. Never come here they refused service and I could have broken down and been targeted and a victim as a result of this old man's negligence. These people will leave you for dead , I even experienced slight racism. Never again
February 2023 by Chloe Mckay
This garage is so good, Friday night staff are lovely and helpful, they do lots of cool things like tango ice blasts etc
February 2023 by Matt Pearce
Friday night staff were Lovely friendly and helpful. Able to assist when couldn?t find what I wanted and enjoyed abit of banter
December 2022 by Johti V
Ordered via uber eats. I ordered a few items including two toothbrushes and they packed only one and charged me for two.
August 2022 by Jahan Rashid
I don't know why everyone is complaining about this place. I have always found this place very useful. Whenever there are any issues the staff are always happy to help. Also this is the cheapest fuel station in the area! The only issue I have is when I get asked to pay money upfront even though I fuel from this place every day!!
August 2022 by John Murphy
The car wash at the petrol station on college road Sutton Coldfield has damaged the paint work on my car. Staff at the petrol station were no help and just said that it wasn?t the machine. Could clearly see the damage was fresh from the wash. Would highly recommend staying clear of the wash
July 2022 by John Wright
Cashier barked ' Pump ? ' to me - I was the only person on the site - and glared. I only use this place in desperation, they have the most miserable staff imaginable.
May 2022 by David Plummer
This one has that sweet sweet car wash stiwl, you gonna pay big bro but that wash is a sweet one stiwl fam. Yeah that's a cool one bro. Snap son it's a slow one tho, getting bored in there init.
March 2022 by Simon B
DO NOT BOTHER WITH THIS CAR WASH! Wasted an hour of my Sunday afternoon waiting in a queue for this, there were only 4 cars ahead of me and the wash was taking about 15 minutes per car. The queue looked small enough but no warning of how ridiculously long it would take, and no way to get out of the queue once you are in it, you are trapped until you get to the front. I've never experienced a car wash as bad as this, not even close.
December 2021 by Edwin Dhliwayo
This BP car wash is now prioritising profit over the safety of its customers. On Sunday, 5 December 2021,the electronic notice above the wash bay was not working and the carwash stopped intermittently whilst in use,with a worker resetting it at least once for EVERY CAR that went in. I have observed degeneration of the service over time with no remedial action being taken. Maybe it's time to give this car wash a very wide berth and go elsewhere!