February 2024 by Gillian Baker
There is a young pharmacist in Boots Princess Alice Drive, I think her name is Mayadine and she is just so knowledgeable and helpful, in fact I would rate her better than the majority of doctors in the area. Thank you so much for your help once again today.
January 2024 by Daniel Everton
Great shop, maye5 needs more tills or more staff on the existing tills
December 2023 by Sarah Blair
Most of the time I walk out as the queue is too long! Never seem to have enough staff
December 2023 by ???? ?????
When I go to this pharmacy to get my prescription they tell me it is not ready to collect, although several days have passed on the request of the prescription. In addition to this last time I got back home i found one item of my prescription missing I tried to contact them more than once but no one responds. I am upset and unsure why this is the case.
December 2023 by Tommy Gardner
Very helpful staff
November 2023 by Josh
1 star is being generous. Was told I have to be 25 to buy cold and flu tablets despite being 18 and offering to show my ID. Would honestly rather walk in the rain to another pharmacy than give this boots any more business. Thanks to the employee Harps for making my experience special.
October 2023 by Karolina N.
Absolutely appealing customer service and worst boots I have ever been to. Always ling queue and only one person on the till. Same situation today. Maybe 15 customers waiting, one woman serving and rest ot the staff happily walking around pretending to be busy. Lots of people moan when self service tills are replacing staff but when I see this kind of lazy approach I don't feel sorry for them. So roll on self service till or just shut this store for good...
October 2023 by peter flack
Very helpful staff. Parking ok..Easy to spend too much money lol.Beautiful mothercare clothesl
September 2023 by ????? ??? ??????
This is the worst Boots I?ve been to in Birmingham!I wouldn?t even give 1 star to these guys.I will never give them my custom again after being falsely accused for shoplifting. I was told the security guy is fully trained to do his job, well it didn?t seem so when you?re suspecting innocent people of doing something they didn?t do.He even reported next door to M&S? security guard to keep a look out on myself and 2 of my family members. Utter rubbish, embarrassing us and yourselves in front of other customers when you knew we didn?t steal.Bunch of jokers - go and pick on someone who actually looks like a thief.
August 2023 by Kevin O'Sullivan
Prescription service is really poor, it takes over a week from the doctors approval to get your prescription filled. Excuses range from lost deliveries, IT system failures, too many customers and staff shortages. So after 10+ years of getting my prescriptions here I am moving.
August 2023 by Leigh Bee
Always a long queue no matter what time u get here
July 2023 by akram ahmadi
In my today?s shopping I have received excellent customer service by one of staff name Mandy. She has good knowledge about everything in shop and help me to find a good choice. I don?t normally comment on shop experience but this time I overwhelmed with her support. Wants to say thank you.
July 2023 by Big G Reviews
Big store plenty of choices . Pharmacy on site .
July 2023 by Nima K.Davani
They are open out of hours for prescription collection
May 2023 by matt
Pharmacy advertised as closing at 5pm. Attended at 4:40 and asked the lady for the cream that was right behind her. Sorry we?ve closed early. I said but you close at 5. Yes we?ve decided to close early.But the cream is right there here is the money.Sorry we?ve closed early the nearest pharmacy is in Walsall. Wow. Just wow.