November 2023 by Kim Whiting
Always staff available when needed , fairly quick service to put money into your bank there?s machines can use to pay In cheques and cash, staff are always happy to help you if you need it. There?s plenty of machines for everyone?s needs. Never had any issues
October 2023 by Hafeez Javed
Really really slow staff work in there own pace making people wait 40 mins to see them Iv been waiting in the que for literally 30 mins and still going on there is 1 cashier and every1 else is just running around like head less chickens be professional get the right staff and make ppl wait
July 2023 by Paul
Don't really bank there, Just went with a family member. But did notice they always have someone on shopfloor to help with your request as you walk in .
June 2023 by Chris Adams
Went to deposit money here , paid 1.60 to park , it was Tuesday .Discovered the bank was closed on Tuesdays
April 2023 by John Edkins
States open until 4.30pm but does not say counters close at 2.30pm. Was directed to a machine that would not accept my transaction.
March 2023 by Janis Edkins
States open until 4.30pm but does not say counters close at 2.30pm. Was directed to a machine that would not accept my transaction.
February 2023 by Lawrence James
Not enough staff available after 1430 when cashier desks close, stood waiting for 10 min"s before someone answered our question.
December 2022 by Chris Clubbe
After My local branch closed needed new branch.. First thought was quiet impressed. . They even got machine outside which u can pay in cheques and cash.. which is great for me, until I went to use the outside facility.. travelled 25 minuets had to pay for parking,, then the machine I wanted to use was not working... what a waste time and money.. barclays is going down the pan, if I was going over drawn they would soon be messaging me to put money in my account.... if u r going to provide a machine then at least make sure it works.
December 2022 by Sara Rezaei
Very poor service and no helpful
October 2022 by Nigel Morris
What is wrong with Barclays as a whole, closing branches faster than they can be located, if you can find one still open counter services are rarely available or ques are out of the door. Trying to phone them up is equally frustrating and time consuming, with extraordinary long waiting times due to exceptional circumstances, maybe these circumstances are of Barclays making by closing nearly all the branches.I'm far from a technophobe, however I do not wish to do online banking or use an app, but this obviously does not fit in with Barclays business model. Having banked with them fo over 30yrs I'm fast questioning why I should continue.Furthermore the faceless decision makers who dreamt up this business model are putting the few remaining customer facing staff in a very confrontational position,Barclays do not appear interested in serving customers interests any longer.
October 2022 by justyna maughan
I need to have a day off to go the the bank ....
October 2022 by karen griffiths
We don?t all finish work for 4.30 . Should have a late night or open on a Saturday till lunchtime
July 2022 by David Kay
Absolutely awful??been in twice this year to order a new business bank card and I am still waiting. Can?t wait to go back in a third time??NOT!
July 2022 by Anne Jones
Think barcleys at sutton coldfield being closed on Tuesdays is ridiculous
July 2022 by Haydn Williams
Very good service and pleasant member of staff who was very helpful thanks
