August 2023 by Daniel MacLeish
Excellent store with many bargains available at this moment in time
July 2023 by Emma Hale
Very helpful staff with lots of knowledge. They want to sell you the best for you not the most expensive or over priced. Fantastic experience and wonderful staff.
December 2022 by david cooper
Very helpful staff and extremely knowledgeable. Great shop to go to
August 2022 by Richard Phillips
Very helpful staff. Keen to do a sale.Fitting facilities on site.Parking out front
June 2022 by Simon Gardiner
Had to return a faulty M2 wedge to American Golf, Sutton Coldfield. Whatever the outcome from Taylor-Made is, Brody who dealt with my problem is an absolute credit to the store, helpful, polite and left the store feeling satisfied, let?s hope Taylor-Made are as good as this young man in looking after customers. . Cheers Brody.
May 2022 by Greig Townsend
Just had a club fit with Jon at the Sutton Coldfield store. From the moment I walked in he was very friendly and helpful. He has great knowledge and explained everything to me during the club fit helping suggest suitable clubs and how I was hitting each one. He also gave me tips on my swing giving me the best tip I have ever had which actually transformed my swing there and then. Couldn?t recommend him highly enough.
May 2022 by Stuart Williams
Was not impressed by the custom "fitting" experience, certainly more a lengthened sales pitch and 45 minutes late starting despite having a booked slot as they squeezed someone in earlier than their slot
April 2022 by Martin Stone
Adverts say we have this that and the other I booked a fitting and got there and when they asked what clubs I told then and they said sorry we dodent know you was left handed and we don't really cater for left handed golfers I have never felt so under valued ever at any store I have been to.
February 2022 by Derek Easter
Service was excellent,l went in on a Monday. Shop was quiet and the staff sorted me out with the clubs,and custom fitting,very helpful ?
February 2022 by Mandy Newton
Really nice team of people. Attentive and helpful. Incredibly knowledgeable and fair with the information and advice on products and prices.
January 2022 by Roger Lloyd
Excellent service from Brody. He got my purchase which is no mean feat!!!
October 2021 by David Walker
Nice helpful staff.Purchased a £90 pair of adidas golf shoes which started to split after 4 months.Replaced with another pair of under armour shoes no problem.They were a bit cheaper and was refunded the difference no problem.Good customer service.
August 2021 by David O'Leary
Getting back into golf after a 10 year break and I decided to visit American Golf in Sutton Coldfield. Staff very knowledgeable and friendly (particularly Jon and Matt), with great advice on what clubs and equipment to buy. I suspect I will be a regular there and would recommend without hesitation.
July 2021 by Sean Aldridge
Today I went to Princess Alice?s American Golf shop.I saw an item for £4.99 (a hat) however once the item was scanned it was £9.99.The young and extremely helpful sales assistant asked the older sales assistant ( not sure if he was a Manager) for clarification of the price.Even though the label clearly said £4.99 he said that it was £9.99 and that £4.99 was the Summer price and the winter price was £9.99.He was unhelpful and his attitude and behaviour was lacking in customer service and good will.He did not speak directly to me the customer and continued with his work. Needless to sayI asked for a refund and left the shop.This in my opinion was an unnecessary and lacking attitude. Up until this happened my husband and myself had enjoyed good customer service from the younger sales assistant who was interested in helping us select a set of ladies golf clubs for our daughters birthday. His advice was sound and good humoured.We won?t be returning to the shop again.
October 2019 by james weir
Full of wa***rs
