December 2023 by David Hill
Good overpriced food.Churlish staff lacking IT skills.Staff blocking isles shelf stacking,do not allow access to products.
December 2023 by Sam Jones
Say the close at 20:00, but turn you away at 19:45 - what is the point?
December 2023 by Kameljit Bratch
Good choice and friendly service
October 2023 by Liz Denison
Love waitrose been shopping here for well over 30 years , staff lovely and friendly, food just that bit lovelier
September 2023 by Graham Lench
I visited Waitrose Stourbridge for a £50 plus shop. I noticed being served in front of me was a member of staff buying at least two (possibly more) of a rather nice tote bag. I hadn't noticed them during my time in the store, but mentioned how nice they were to my husband on the way back to the car. As I had forgotten a couple of items from my shopping list, he suggested I go back and buy the forgotten items and also treat myself and my sister to a bag. After picking up two, I was told rather sharply at the till I was only allowed to buy ONE - EVER. I have no idea why? I felt like it was COVID times again and I was being repremanded for buying too much loo roll! Also very confusing as I definitely saw one Waitrose member of staff buying "many" of the same bag? Will go to Sainsbury's in future. A rather cross Donna
August 2023 by Buster Westie
Baguette was superbI?ll be back to buy more
July 2023 by John Logan
Very rude staff on the cigarette counter, on this occasion the customer was right however the two assistants behind the counter wouldn?t accept it, maybe because I?m male who knows, they even tried to stop me publicly talking about cigarettes, what a ridiculous policy, won?t be going in there again in a hurry
June 2023 by Robert Chapman
Great for quick musi Visit Small selection of food
June 2023 by Guy Marshall
Very nice products at unaffordable prices.
June 2023 by M E
Nice store, managed to get what we visited the store for but the only downside was how miserable, and unfriendly some staff were on the checkout. Not a single smile, or simple hello.
May 2023 by covid 19
ive been in waitrose twice and ive noticed the pakistani female security guard watching my every move from behind till area being only black customer in store doesnt watch white customers laughs jokes with them is waitrose institutionally racist or is it guard problem
May 2023 by Julie Firkin
Easily accessible either from the shopping mall or from the street. I'm disabled and managed to park in the disabled bay right outside.
April 2023 by Elaine Panchal
Only a small store, but choice of produce very good.
April 2023 by James Handley (Drone Air Solutions Ltd)
Been in a few times now and the price for a product at the shelves says one price and then when I get to the tills it?s a different price, which on every occasion has been a higher price at the tills!!! If you?re shopping here just be very careful of these, supposed, on the shelves deals. You might not notice if these items are part of a bigger shop.
April 2023 by Paul Danks
Not the largest branch, but clean, tidy and freindly branch. Only a short walk from the bus station.
