December 2023 by lesbZ7152AU
Saturday 16th collected 5.15, Had a large portion of the worst chips ever, threw more than 1/2 away, black bits, burnt crunchy chips- left over from lunch. Utter waste of £4.40 Photo below!
December 2023 by KevinBeamer
Disappointed. This chip shop used to be really good. Now it?s over priced and smaller portions. Fish is a lot thinner and too many scraps with the chips. Won?t be going back.
September 2023 by Richard J
Popped in for tea a couple of days ago, 1 person in front and 1 waiting, all of us being ignored, not even so much as a ?sorry guys, we?ll be with you shortly? concentration was on the orders via online. Portion sizes being made up were ridiculous??.. can?t justify the it. Waiting and waiting and waiting, while feeling more and more sick from the absolutely terrible smell of old oil, was a truly stomach churning experience. With the thought of paying through the nose for really over expensive meal after this experience I walked out. Fish and chip rip off
September 2023 by TheITtechnician
Paid for fish bite and chips. Got chips and a potato scollop No fish to be seen. Chips from the bottom of the fryer. Portion size not value for money. Will go Elsewhere.
August 2023 by kimwQ9597LH
45 mins to closing? oh can cook a large cod for you but can?t cook scollops? wats all that about ? disgusting attitude.will not ever ??. Return. Terrible. And not the first time either ?
August 2023 by Natalie Monk
Been served by Alan such a rude man. I took some Vinted parcels in and snapped at me and said ?paper? I said ?oh what paper?. He said ?the paper? again me looking puzzled. He snapped again the ?paper you?ve got in your hand that you?re crinkling? to which he was referring to the backing from an Evri label. He wanted it to put it in the bin for me. But then proceed to tell me how I?d made him look stupid. Won?t be going here again. Either staff are rude or the Evri scanner isn?t working.
July 2023 by Rachel Rose
Good shop for groceries and parking. However, I couldn't get the printer to scan my Evri parcel, which is the reason I've only given four stars. If they sorted this problem out I'd give them 5 stars.
May 2023 by Road326908
We were most disappointed, the order was completely wrong, we paid for several items and none of them were received. There was bone in the lamb kebab x 3, quality awful! Paid for mixed kebab, tinned roe, southern fried potatoes, none of these were received, sauces all wrong on 2 kebabs?so disappointing, and worse than this, I?ve emailed Merchants 3 times in the last week and I?ve heard nothing. If this is how they treat their long standing customers, then they must want to go out of business!
May 2023 by Helen B
It's disappointing tonight as fish was poor quality and one mouthful,rest batter. Got curry sauce but ordered mushy peas. Usually so much better!!
April 2023 by geraldine cox
went in at 8.30am to collect parcel but scanner apparently wasn't charged up so had to call back later.this is the second time this has happened , the first time I was dropping off a parcel. At 8am the scanner should be fully charged, clearly someone forgot to put it on charge when shop closed
April 2023 by Andy P
Be warned!!! Approximately 2 weeks after visiting the chip shop I was serviced with a parking fine for overstaying the 30 minute max stay. What is frustrating is that Euro Parking Services have clocked my vehicle on two separate visits and not one sole visit as they state, as I had to go to merchants an hour later which they have stated was for one sole visit. Be very careful. So all in all my fish and chips for 3 people cost £130.
March 2023 by Lisa Williams
Avoid being served by Alan. Awful attitude, so rude!
January 2023 by P6172UVstephenb
This fish and chip shop used to be one of the best in the area however its crown has slipped badly in the past 12 months or so. The quality of food is patchy and overpriced but worse still is the unforgiveable rudeness of the staff - regularly ignoring people waiting patiently to be served. It's not unusual to be waiting at the front of the queue and have no acknowledgement for a few minutes. It's such a shame as it was the 'go-to' fish and chips shop in Stourbridge at one time. Overall experience depressing - will never go back
December 2022 by Kelly Newns
There are a few staff there that are really rude and have bad attitudes especially when you want to collect a parcel and they just roll there eyes and cant be bothered
December 2022 by Kevin Slack
Popped about 615 this morning for a couple of items to have the gentleman working there be rude and bad mannered towards me I shall not be using this store again
