September 2023 by LUCY PRYOR
So disappointed in the service I?ve received here. Staff were incredibly judgmental and rude. I have a chronic pain condition and am regularly prescribed painkillers by a DOCTOR. This has led to the sales assistant accusing me of being ?addicted? to them in front of other customers. I?ve just had another phone conversation with the doctor who approved my medication about how I?ve been flagged up again even though she?s approved me. I wish they had more empathy with what it?s like to be in pain a lot of the time. After this prescription is collected I won?t ever be using them again, being in pain is depressing enough without some woman behind the counter making me feel worse about myself. I don?t want to take pain relief, I?ve been offered way stronger medication but I refuse because I have a busy life that I try my best to get on with. So upsetting that ?healthcare professionals? can?t be more caring. If my doctor is prescribing this medication and having regular consultations with me I don?t understand why it?s any of their business. After reading some of the other reviews though I do see it?s not just me that?s been targeted by certain members of staff. Absolute bullies. Very very disappointed
July 2023 by David Hill
Rude,surly, incompetent.Unable to access my medicines by lack of stock,(five years by prescription),having to return to collect.
January 2023 by Jevon Powis
Poor service really. Was unable to purchase any OTC Nytol. And was asked to see a doctor. After some recent insomnia. its over the counter and for sale at the pharmacy i thought i was going to be able to to purchase something to help me sleep.
October 2022 by Arffaffuxache
I have always found this pharmacy a pleasure to deal with, I think when people leave bad reviews it says more about them than the pharmacy
October 2022 by Lucy S
I've been coming here for prescriptions for a couple of years now (despite not being at Lion Health) and not once have a problem. Every member of staff has always been helpful and courteous. The pharmacist has been especially a fantastic help today when I went to get a second opinion after Boots' pharmacist said he "wasn't sure" what the problem could be.
October 2022 by Arffaffuxache Nottagain
I have always found this pharmacy a pleasure to deal with, I think when people leave bad reviews it says more about them than the pharmacy
October 2022 by Google user
I've been coming here for prescriptions for a couple of years now (despite not being at Lion Health) and not once have a problem. Every member of staff has always been helpful and courteous. The pharmacist has been especially a fantastic help today when I went to get a second opinion after Boots' pharmacist said he \\\"wasn't sure\\\" what the problem could be.
September 2022 by Ken Davies
I have always found this pharmacy a pleasure to deal with, I think when people leave bad reviews it says more about them than the pharmacy
July 2022 by sarah sutton
Some of the staff are rude . There is no notifications of when medications are ready, this leaves no option but to call. I have quite a few meds , some prescribed monthly some weekly and one medication I have only 4 tablets so I can be checking on the status of these quite a lot. You?re told not to put in too early yet I can be left days chasing it up . I don?t expect to be told my call is time consuming for them . That?s the job .
May 2022 by Ian Ralph
Prescription goes in and two days later no meds, we have to order it?
Two more days sorry we've had to re order!? A week! Meanwhile after queuing for three quarters of an hr with with a pharmacy now full of people and the staff can't find prescriptions for essential meds, one man was beside himself because they had lost the script, others gave up waiting. Thing is if this guy dosent get his meds he's gonna suffer. If my boy dosent get his meds my whole family gets to spend the night in hospital and his recovery will be slow. If this is a new system you are using then please go back to the old one we didn't have any trouble then. Its not the staff because they haven't changed, just the pharmacist and your system. It's not hard it's supply and demand and I understand that stock is dead money on the shelf but that it's not dead when the order is guaranteed is what you have to think.
It was dismal in there yesterday and it used to be such a nice helpfully place we trusted
October 2021 by Aimee Skingle
Absolutely disgusting behaviour towards me, my friend and my mother. They are absolutely tyrannical and it disgusts me to no end. They abuse the very little power they have. I went in to get a prescription for my grandfather (which was a trachea swab so basically an over sized cotton swab) there was no medication in the bag yet they refused to hand it over and said that they would mail it to my grandfather the next day. My grandfather needs those swabs to clean his trachea, he has no more left, if the phlegm and etc was to build up he could choke. I made a phone call to my mother to come and collect the non-medicated prescription, meanwhile they were muttering about how we were being "so rude" and "a waste of time". When my mother came to collect the prescription, the two pharmacists were rude, obnoxious and extremely machiavellian. I am beyond disgusted with their behaviour and believe that they should not have jobs working with the general public if they believe it is okay to treat people the way they treated us. I cannot believe that someone would treat another human being so horribly; it is truly revolting.
August 2021 by S M
Had an awful experience at Llyods wollescote oakfield road. Was waiting days and days for urgent scripts. Came to murrays and all sorted within ten mins. I like how they will advise you aswell rather than just chucking the script at you and you feeling unsure. They answer their phone and remain polite even while busy! Can see why they are rated nearly 5 stars by public and my old chemist only 2 stars by public. Fab service.
June 2021 by Jon White
Always a long wait on phone. Last time it was 45 minutes just last week
January 2021 by Dave lane
Turned up to fetch medication after being called by the attached doctors. Not sure why my normal pharmacy can't get it but that's not important.Checked hours, open till 6.30pm fantastic. Turned up, CLOSED FOR LUNCH.Absolutely great!
January 2021 by Tones Malone
Always helpful, friendly and efficient staff.
