February 2024 by J. B
Nice little store which is always well stocked and tidy.Not necessarily the store's fault (it's head office that decides the range) but the choice of plant based foods is pretty poor. There is no tofu (an absolute PB staple) and no mince (they choose to list Quorn mince, which is not vegan).Other than that, friendly staff, a couple of quick self-serve tills and a useful post-office. Often parking is busy just outside though.
October 2023 by Amy Scarlett
Came in today at about 8am was served by a lovely welsh lady, I told her about how I was in pain with my teeth she offered me a glass of water to take my paracetamol, very kind and caring lady:)
August 2023 by Keven Scambler
Fantastic store ,great team so much better than new coop Futher up road , STOP putting bad reviews which are for other coop , when this little shop goes above and beyond,
August 2023 by Carol Cassidy
The store Manager is so rude and his behaviour was disgusting! I have reported him to head office
October 2022 by Nathan Monk
Had the displeasure of encountering the worst employee imaginable here. So rude and patronising.
March 2022 by david whitehouse
never has what you want on the shelves, everytime i go in for something including milk, eggs or bread its never on shelves i always have to ask staff to get it out of the back. very frustrating, all through the lockdown i tried ringing to see what time they shut through lockdown but no answer after 30+ times, i went down there during lockdown on a saturday night & they were shut & it was only 7,45pm, & it said it will shut at 7.30pm during lockdown on the door, point is if they would of just answered the damn phone then i would of found that out the easy way, a very frustrating place to deal with. but iys still better than the spar over the road.
November 2021 by Tracey Swinburne
Why are the staff so rude? Saturday morning 8pm, its not too early, but couldn't say one word and constantly yawning. Extremely poor customer service, which hasn't been addressed, even with similar reviews from other customers. Never again, fed up with such poor service
July 2021 by Maz
The worst experience today whilst using the post office. Whilst I understand there are rules in place, there is no need for the level of aggressiveness received from Jan to all customers in store today. All customers were stood on the designated markers, and were shouted at to move away from each other, which we did. If you stepped out of place you felt the wrath of ?Jan? who I presume was a ?manager?. Everyone felt uncomfortable and you could see it. No Jan, you are not ?saving lives? like you so loudly stated to everyone, you?re just being unnecessarily rude. You can use as many please and thank yous as you like but the tone and volume you used today was enough to put anyone coming back to the store. Characteristics of an awful manager.
July 2021 by Tracey Coglan
Why are the staff so rude? Saturday morning 8pm, its not too early, but couldn't say one word and constantly yawning. Extremely poor customer service, which hasn't been addressed, even with similar reviews from other customers. Never again, fed up with such poor service
July 2021 by Raj Patel
Brand new store opened by Coop .With ultra modern facilities and technologies for the benifit of Hagley people with their all specialist food range
July 2021 by P C Tovey
Great local store with all you need.
September 2020 by Julie West
Most staff in this store a rude and unhelpful. There are a couple of nice ones though. But on the whole, don't enjoy shopping in this store.
September 2019 by Ben
Conveniently vital. Without this store the village is lost.
June 2019 by Karen Batsford
Staff are like robots
February 2019 by Michael Healy
Excellent convenient community spirited store. Fresh bread and good prices. Honest and friendly. My wife left her purse there last night, and there it was this morning. No need to cancel cards n stuff. Champion! Staff wouldn't take a cash reward, so we left some chocs and bickies for staff room. Very impressed.
