January 2024 by Jamie West
Good gym, never too busy but certain bits are starting to feel it's age.
January 2024 by Khurafati Khan
Cold water in jacuzzi?s, stem and sauna being run at low efficiency. Showers not clean. Don?t meet expectations
October 2023 by Marvellous
Excellent clean business. Lovely people working there and lovely customers. Good debates and conversations in the steam room and sauna. Love my time there.
September 2023 by Lauren Hallam
I had a personal training session with Craig today, having not used some of the gym equipment and machines before Craig really helped me feel more confident and helped me so much with my technique and getting the most out of my work out .Craig was really friendly and made me feel really relaxed and confident I will definitely be booking future personal training sessions with him .Thank you so much for giving me confidence and encouragement starting out at Virgin Active.
September 2023 by Joanna Bochenek
I have been a member for a year now and I will not be renewing my membership.For the price that you pay, the standard of cleanliness and equipment is just disappointing. This place needs a proper clean, the stations are sticky, with rubbish and old chewing gums stuck in cup holders, the walls are covered in dirt, you can find all sorts of bodily fluids splashes on the glass screen. I also cannot remember a time when all of the stairmasters would be working... There are always a few stations closed which is disappointing considering this isn't the biggest gym and it does get busy.Also, if you decide to try to book Club V for your little one, I wish you luck trying to a) get hold of anyone b) meet their ridiculous criteria where you are only allowed to book exactly 10 days before.. not a day earlier or later.I used to use Virgin Active in Nottingham and I absolutely love it - it was clean, spacious, very well equipped and had the ladies only zone. This was the only reason I gave Solihull a shot.I am leaving VA and moving to PureGym - it's cleaner, open 24/7 with the ladies only zone and for the 1/3 of Virgin Active membership price. Do better Virgin Active, for the sake of your members.
September 2023 by S Ubaid
I have been a long term member of this gym but have never left a review, not that i don?t like it just have not had the chance had to until now.I was involved in a unfortunate instance where someone took by clothes from my locker, i approached kasy at the reception as well as another staff member who where immediately concerned and where extremely helpful.They took matters in to their own hands and made me feel so much better, i cant thank them enough. Thank you Kasy (apologies if spelt if wrong), keep up the fantastic work! Your a credit to the Gym.
August 2023 by Sarah Horgan
It's a great facility, has everything you want from a gym, classes and pool. The outside pool and spa area really make the difference.
August 2023 by Abdur Akbar
Very good sauna and pool facilities. Overall a decent health club, only issue would be the dated gym equipment. Most puregyms have newer/fresher machines and weights.
August 2023 by Manny singh Sohal
The sauna needs cleaning but it?s probably the best spa experience you would find at a gym and the facility?s are amazing thank you for your help in getting me back to shape ??There?s 3 saunas steam room plunger pool and the list goes on? ?
August 2023 by J Beck
Great gym, the spa facilities are out of this world for a gym, well looked after too. The sauna outside is not always welcoming with a real lad atmosphere, and there seems to be no code for behaviour. At times I have asked staff to intervene when there had been poor behaviour like filming in the spa or a group of lady fully dressed hanging out in the spa, but the (young) staff have mostly not intervened.The pool, saunas, steam room and pools are glorious. The gym is great and childcare very good too.
July 2023 by Sangat Gahir
Steer clear from this gym! My husband has had a rolex watch and a pair of adidas trainers stolen from him at this very place. What's worse is that the staff made no effort to help with the situation, leaving my husband to have to drive home barefoot when his trainers were stolen (these were two separate occasions). Certainly doesn't feel like a premium gym of any sort and definitely not secure. Cancelled the membership.
July 2023 by Ellie Jagger
I like this gym but really wish it was open later at weekend, it's difficult to get to the gym sometimes especially if you have shift work etc, even opening till 8/9pm would make a huge difference. Please consider this.
July 2023 by Jon Paige
Pool area is decent and I always find space to swim. Kids really enjoy the kids pool however swimming lessons seem to be priotised all the time, I guess this is because this is an extra money maker!V club is a complete waste of time as no one answers the phone actually book it, so we appear to be paying for nothing!
June 2023 by Richard Windsor
Great classes and pool and sauna are brilliant. They are doing some refurbishment which is desperately needed hopefully it will bring it up to the same standard of other gyms in the area
June 2023 by Luke R
Been a member for nearly 2 years. Friendly staff, changing rooms could be cleaner. Child pool and soft play area are great.
