January 2024 by SR
This place was awful. We paid £120 for burgers and meatless taccos. Service was very slow, waitress went awol after the meal so we were left sitting there for about half to pay the bill. Will never go there again.
December 2023 by Paul Scott
Christmas social dinner for 8 people. Restaurant was quiet, couldn't fault the service. The food was OK, a couple of things were sent back and were removed from the bill by the staff. The sesame chicken strips were unfortunately overcooked.My only real gripe was the price. When did this place get so expensive? Wow was I surprised.My wife wanted one cocktail. She was told it would be £16. She was told she could have another for free but one would be £16 anyway.C'mon TGI, you can't do that. What about people who only want one? £16 is a pure rip off.
December 2023 by palak vadhera
I have always loved going to TGif but this time around the experience was quite appaling. They have drastically cut down on their portion sizes. Small pots of dip serving. Not only that they are playing up with the offers advertised. So a blue light card holder is not allowed to get a free meal for their child. How is that justified please clarify. So if you work for NHS you cant get your blue light discount and a free meal for your child. The prices have increased the portion sizes getting smaller and playing up on offers as well. I dont understand who their target audience is. The £7.50 meal I ordered for my son was like tiny. Where has your standard gone.? Really disappointing experience
December 2023 by Tracey Neil
Servee with a Xmas headband keep touching me on my shoulder, felt very uncomfortable. Waited 1/2 for food and was warm when arrived £84 for 2 wouldn?t be in a rush to go back to be
December 2023 by Chris Harris (Ceefer)
Will say me and my partner are kind of cheeky as we only go to TGI for the cocktails and desserts. Though the fact we keep going back shows how good they are. The staff are nice and friendly and the decor is lovely.
December 2023 by akshat aggarwal
I had gone to TGIs on 15.11.23 at around 7pm with my family. I had ordered half a rack of ultimate ribs, which is what I usually order. When the food arrived, I was shocked to see it?s size. They seemed like baby rack of ribs as due to me being a regular, I know what their usual portion sizes are. Please see photo to appreciate.I had raised this with the management and asked for an explanation. I was told that their suppliers have changed and this is their size now. I was appalled by this as I did not expect to get baby rack of ribs for a £22 meal. I felt totally ripped off. I was offered a half rack free out of courtesy which I graciously accepted but I am still leaving this due to 2 points. Firstly, I feel not everyone would fight their corner and may potentially be stung with baby proportions so from a public service point of view I am raising it here.Secondly, I had gone on a day when ?kids eat free? as I had purchased a full meal. I was told I cannot use that offer as I was getting a NHS 20% discount. I had told the staff that I have used both offers simultaneously previously and it has never been an issue. But clearly the staff was having none of it and they made me pay for the Child?s meal. I find this atrocious as I had a budget of spending in mind and it exceeded that. Considering Cost of living crisis and the excessively inflated meal prices at TGIs today, I would have expected them to keep their T&Cs consistent and not rip customers of.TGIs, SHAME ON YOU!
November 2023 by Abi Marks
Food we had was lovely, good cocktails & tasty milkshakes & great friendly service from a guy called Malik...but some prices have definitely gone up & on some items, a little ridiculous, eg £6.20 for a slice of ciabatta to go with your overpriced pasta dish...just saying.
November 2023 by ES
Great restaurant, great food, great service. Overall I enjoyed my experience at this restaurant especially with friends! I would highly recommend trying out TGI Fridays if you haven?t had it before as it is a great experience!
November 2023 by Margaret Locke
Lunchtime visit whilst shopping. I have eaten the same foid at resort world but for some reason it didn't taste the same. Waitress went above and beyond so top marks for
November 2023 by Roxelizabeth R
I have been coming to TGI's for years! I visited the weekend & was absolutely stunned at the price increase, chicken fingers & fries now priced at 16.50 it used to be 10.50 and its crept up & up jack daniels sesame chicken strips meal 19.50..daylight robbery, I understand the way of the world the cost of ingredient's has gone up significantly but can TGI's confirm if the cost of produce comes down will the prices? Unfortunately myself and my family will only return now sporadically as I can't justify the cost
October 2023 by Max Farrell
Went for lunch, just before the rush hour so quite empty, nice food and service.
October 2023 by Marz Mistry
Food was lovely as alwaysAmazing cocktails 2-4-1 ?Very friendly and helpful staff!
September 2023 by Demi James
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September 2023 by Chloey Derrick
Avoid. I visited and two members of staff were so rude. Louisa & Thomas. Think TGIs need to concentrate on who they hire and provide sufficient training on the basics of customer service as both of these staff members lack any knowledge of customer service. Everything was made out to be a big problem. I asked them if I could sit at a bigger table as I have 2 children under 2. One stays in the pushchair and needed space for a high chair. I was told no it wasn?t possible as I would obstruct people getting past even though we were literally the only customers in the whole entire restaurant. As it?s Monday afternoon. I didn?t want a specific table just for a bigger one as there was 5 adults and 2 children under 2. I asked Thomas why can?t we have a bigger table and his response was like I said before no. You will be in the way. But I genuinely would not have been in the way. When asked his name he was very sarcastic and said ?Mine?? But his actions and tone of voice was very very unprofessional. Think it?s time you had a reconsideration on your current staff. I can?t say I?m surprised it was empty. We left with sarcastic remarks from both staff laughing and as we walked off we heard them talking about us - again not professional. We went to jamaya upstairs and the customer service was amazing. Very accommodating and was really busy which makes sense as it?s great food and great customer service.
September 2023 by Jasmine Ward
Went as a treat after nearly 3 years of not having TGI and was so disappointed with the food - came nothing like it said on the menu and just did not live up to the expectation. Portions were so small considering how expensive it was? payed £50 and regretted every penny spent.
